IT Project Manager

4 weeks ago

Angeles, Philippines TaskUs Full time

Overview

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. It serves clients in sectors including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The company emphasizes a People First culture and maintains global presence with offices across multiple locations.

What We Offer

TaskUs prioritizes employee well-being with competitive salaries and comprehensive benefits. The company promotes internal mobility and professional growth within a People First culture, supported by departments such as Total Rewards, Wellness, HR, and Diversity.

Role: IT Project Manager

Lead and manage IT-related projects using Project Management methodologies with a focus on successful delivery within scope, budget, and timeline.

Key Responsibilities
  • Manage multiple projects concurrently, monitor delivery, and ensure milestones are met.
  • Maintain a knowledge base of lessons learned and oversee all project documentation and knowledge transfer to IT Operations.
  • Ensure technical aspects are implemented and monitored timely; provide updates and progress reports.
  • Coordinate with telecommunications providers and vendors for equipment acquisition and technical support.
  • Coordinate with internal accounts/functions to ensure technical requirements are met.
  • Ensure technical implementations meet call center and business process operations demands.
  • Maintain cordial relations with vendors/service providers to expedite acquisition and delivery of equipment, software, and applications.
  • Collaborate with vendors/service providers to ensure smooth operation of company-wide systems.
Required Qualifications
  • Experience in end-to-end IT project management.
  • Strong experience in Systems, Networking, and Information Security projects.
  • Certifications such as ITIL, CPM, PMP are preferred but not required.
  • Very strong communication skills for a global, fast-paced environment.
  • Experience in call center, business process, customer service, or communications-intensive industries.
  • Ability to work in different hours and shifts as needed.
  • Demonstrated passion for project management, positive attitude, and results-oriented mindset.
  • Availability to start ASAP or within 30 days.
Education / Certifications
  • Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent.
Work Location / Work Schedule / Travel
  • TBD
How We Partner To Protect You

TaskUs will neither solicit money from you during the application process nor require any form of payment to proceed with your application. Ensure you communicate with authorized TaskUs recruiters.

DEI

TaskUs believes in innovation and high performance from people of diverse backgrounds. Inclusive and equitable practices are our responsibility. TaskUs is committed to equal opportunity and provides reasonable accommodations in the hiring process upon request.

We invite you to explore all TaskUs career opportunities and apply through the provided URL: TaskUs Careers at

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