Senior HRIS Analyst

About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market‑leading Taegis XDR/MDR, identity threat detection and response (ITDR), next‑gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state‑spo‑sponsored cybercrimes. The solutions are powered by historical and real‑time threat intelligence from Sophos X‑Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at Role Summary The Senior HRIS Analyst will serve as a subject matter expert for SAP SuccessFactors within the IT Services department. This role will focus on optimizing, supporting, and expanding the Performance & Goals module, while leading the implementation of the Onboarding 2.0 module from the ground up. The ideal candidate will bridge HR and IT functions—ensuring system integrity, driving process improvements, and delivering technology solutions that enhance the employee experience and operational efficiency. What You Will Do HRIS Operation Support Provide support in the absence of the Senior HRIS Analyst or HRIS Analysts Act as 2nd line support for Senior HRIS Analyst or HRIS Analysts for more complex queries Support Junior members of the team as they support queries Support Onboarding of new team members System Administration & Support Act as the subject matter expert (SME) for SuccessFactors, specifically Performance & Goals and Onboarding 2.0, providing guidance and support to HR and management teams. Collaborate with stakeholders to analyze, design, configure, and implement system enhancements, customizations, and integrations within SuccessFactors. Perform system administration tasks, including system configurations, security administration, and user management. Develop and maintain system documentation, including workbooks, integration specifications, application catalogs, and help articles. Collaborate with cross‑functional teams to troubleshoot and resolve system issues, perform root cause analysis, and implement appropriate solutions. Responsible for coordinating and facilitating training sessions with the HR team, ensuring they are aligned with HR practices. Stay up to date with industry trends, best practices, and system updates related to SuccessFactors and HR technology. Manage System upgrades and releases, ensuring minimal disruption to users. Manage Annual Performance Cycle by working closely with HR Business Partnering, HR leads, and compensation in the absence of the Senior HRIS Analyst. Implementation & Project Management Working alongside the HR Project Manager, led the full‑cycle rollout of Onboarding 2.0, including system configuration, testing, data migration, user training, and go‑live support. Support Regional HR Ops in gathering detailed requirements that can be translated into user stories and delivered using the sprints. Apply best practice approaches and propose automation solutions to improve efficiency, data accuracy, and scalability of HR system implementations. Collaborate with cross‑functional teams (HR, IT, Payroll, Talent Acquisition) to ensure seamless integration with existing HR processes and modules. What You Will Bring Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field. Minimum of 8 years of experience working as an HRIS Analyst, with a focus on SuccessFactors and its Performance & Goals module. Proven experience in system configuration, customization, and integration within SuccessFactors. Hands‑on experience leading complex, large‑scale data migrations with a strong focus on data validation, accuracy, and system integrity. Strong analytical and problem‑solving skills, with the ability to analyze complex data sets and identify system issues. Strong attention to detail and commitment to data accuracy and integrity. Good communication and interpersonal skills, with the ability to collaborate effectively with cross‑functional teams and stakeholders. Demonstrated ability to provide end‑user training and support. Certification in SuccessFactors, specifically in Employee Central, Performance & Goals, and Onboarding 2.0, is highly desirable. Experience working within SCRUM or Agile delivery frameworks and managing deliverables through JIRA is desirable. Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back –we encourage you to apply. What's Great About Sophos? • Sophos operates a remote‑first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. • Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit. • Employee‑led diversity and inclusion networks that build community and provide education and advocacy. • Annual charity and fundraising initiatives and volunteer days for employees to support local communities. • Global employee sustainability initiatives to reduce our environmental footprint. • Global fitness and trivia competitions to keep our bodies and minds sharp. • Global wellbeing days for employees to relax and recharge. • Monthly wellbeing webinars and training to support employee health and wellbeing. Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos #J-18808-Ljbffr