
Technical Account Manager, Customer Experience
7 days ago
Technical Account Manager, Customer Experience NiCE National Capital Region, Philippines Overview This is a full-time, on-site role based in the National Capital Region, Philippines, for a Technical Account Manager, Customer Experience. The Technical Account Manager will be responsible for providing technical support and account management for customers using our AI-powered platforms. Daily tasks include liaising with customers to understand their needs, troubleshooting technical issues, delivering product training, ensuring customer satisfaction, and driving adoption of NiCE solutions. Responsibilities Provide technical support and account management for customers using NiCE AI-powered platforms. Liaise with customers to understand their needs and translate them into actionable technical requests. Troubleshoot technical issues and coordinate with engineering or product teams as needed. Deliver product training and enablement to customers and internal teams. Monitor customer health, measure satisfaction, and drive adoption and value realization of NiCE solutions. Collaborate with cross-functional teams to ensure successful delivery and renewals. Qualifications Technical Support, Troubleshooting, and Technical Problem-Solving Skills Account Management and Customer Relationship Management Skills Experience with AI-Powered Platforms and Systems Integration Excellent Written and Verbal Communication Skills Ability to Work Independently and as Part of a Team Experience in Customer Experience or Customer Success roles is a plus Relevant Technical Certifications or a Degree in Computer Science, Information Technology, or a related field Employment type Full-time Industries Software Development #J-18808-Ljbffr
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Manila, National Capital Region, Philippines NiCE Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionNiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations in over 150 countries, NiCE's platforms are widely...
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Customer Experience Accounting Specialist
4 weeks ago
, Metro Manila, Philippines Guesty Full timeOverview Guesty is looking for a tech-savvy accounting specialist to join our customer solutions team. Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup transforming how the industry works — from guest experience to business growth. With a...
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Customer Experience
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Experience & Support Manager Location: Onsite Salary Range: Php 40,000 – Php 50,000 monthly Job Summary We are seeking a highly capable and service-oriented Customer Experience & Support Manager to lead our post-sales support operations in the industrial automation sector. This role is pivotal in delivering high-quality, reliable technical support...
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Technical Account Manager
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeTechnical Account Manager - Makati Posted today Job Description So, what's the role all about? Our Technical Account Managers are seasoned account management and technical resolution professionals at the top of their field. They are unified in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. The...
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Technical Account Manager
4 weeks ago
, Metro Manila, Philippines Fresh Prints Full timeOverview We are seeking a Technical Account Manager to act as the bridge between our customers and our internal Sales, Customer Success, Support, and Engineering teams. This hybrid role combines pre-sales technical consultation, solution design, post-sales onboarding and adoption, and technical troubleshooting for customers. You will work directly with...
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Technical Account Manager
4 weeks ago
, Metro Manila, Philippines Five9 Full time6 days ago Be among the first 25 applicants Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together....
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Technical Account Management
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeTechnical Account Management – Makati City Overview Location: Makati City, National Capital Region. Salary: ₱ - ₱ . Employer: Aon Insurance and Reinsurance Brokers Philippines, Inc. Job Description Technical Account Manager at Aon Philippines, focusing on day-to-day People operations including payroll, compensation, and benefits. Ensures...
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Sr. Operations Manager
4 weeks ago
, Metro Manila, Philippines Compass Experience Labs Full timeOverview MEET COMPASS We are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers who struggled to find an equally innovative customer service partner. Many companies view customer care as merely a cost center, but we believe it offers much more! If you...
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Sr. IT Operations Manager
4 weeks ago
, Metro Manila, Philippines Compass Experience Labs Full timeOverview MEET COMPASS We are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers who struggled to find an equally innovative customer service partner. Many companies view customer care as merely a cost center, but we believe it offers much more! If you...
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Customer Experience Officer
7 days ago
, Metro Manila, Philippines Thunes Full timeOverview Join to apply for the Customer Experience Officer role at Thunes . About Thunes Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile...