Customer Relations Team Leader

DUTIES AND RESPONSIBILITIESDevelop and implement customer service policies and proceduresMonitor customer service representatives' performance and provide ongoing coaching and feedbackResolve customer complaints and inquiries in a timely and efficient mannerAnalyze customer service trends and recommend improvementsTrain and onboard new customer service...

DUTIES AND RESPONSIBILITIES -Develop and implement customer service policies and procedures - Monitor customer service representatives’ performance and provide ongoing coaching and feedback - Resolve customer complaints and inquiries in a timely and efficient manner - Analyze customer service trends and recommend improvements - Train and onboard new...

DUTIES AND RESPONSIBILITIESDevelop and implement customer service policies and proceduresMonitor customer service representatives' performance and provide ongoing coaching and feedbackResolve customer complaints and inquiries in a timely and efficient mannerAnalyze customer service trends and recommend improvementsTrain and onboard new customer service...

JOB RESPONSIBILITIESINQUIRY AND COMPLAINT HANDLINGResponds to customer inquiriesReceives customer concerns for endorsement to concerns PICCUSTOMER SCHEDULINGConducts maintenance and repair call reminders to customersSets maintenance and repair appointments for customersConducts appointment confirmation to all appointment customersCoordinates with related...

INQUIRY AND COMPLAINT HANDLINGResponds to customer inquiriesReceives customer concerns for endorsement to concerns PICCUSTOMER SCHEDULINGConducts maintenance and repair call reminders to customersSets maintenance and repair appointments for customersConducts appointment confirmation to all appointment customersCoordinates with related department regarding...

Compliance Admin Team Leader is responsible for overseeing sanitation and security activities under the responsibility of the Compliance department by ensuring the conformance to company sanitation and security standards, company policies, and food safety requirements.Education and Experience:Bachelor's degree in Sanitation Engineering, Chemistry,...

In this role, you will be responsible for acting as the link between our clients and internal teams, using strong service skills to handle core customer communications while generating actionable data insights to improve service quality and adherence to Service Level Agreements (SLAs).The Customer Operations team is the frontline of the customer experience,...

Job Specifications:Acts as the link between the Customer Service Head and existing clients.a. In consultation with the Customer Service Head, provides timely solutions to customer queries and ensures accuracy of information.b. Creates a monitoring system to track customer inquiries and complaints and determines reasons for speedy or delays in action.c....

Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You...

The Logistics Supervisor is responsible in supervising all logistics-related operations to achieve target operational efficiencies and excellent customer service level.Job Duties and Responsibilities:Assists the Logistics Manager in planning and implementing policies, procedures and activities in accordance with department goals and objectivesIn charge of...