WFM (Cebu) - Onsite

4 weeks ago


Cebu City, Philippines TASQ Staffing Solutions Full time

Nature Of the Account: Support and Leadership

Start Date: ASAP

Work Arrangement: 100% Onsite | Cebu

Shift Schedule | Restdays: US Business hours

Educational Requirement: College Graduate

Work Experience:

At least 5 to 7 years relevant experience
At least 2 years of supervisory experience
Advanced Excel experience (VLOOKUP, Pivot Table, etc.)
Report and dashboards creation
Requirements:

Good working knowledge of computer i.e., MS-Office, Above average MS Excel knowledge is required.
Excellent verbal & written communication & presentation skills
Good Interpersonal & people management skills with good problem solving approach.
Expert knowledge of service procedures
Good analytical skills for MIS, number crunching & reporting to internal & external customers.
WFM Tool Competency (IEX, eWFM , etc..)
RTA/ MIS Experience is advantageous.
Can work with minimal supervision and has initiative.



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