WFM (Cebu) - Onsite
4 weeks ago
Nature Of the Account: Support and Leadership
Start Date: ASAP
Work Arrangement: 100% Onsite | Cebu
Shift Schedule | Restdays: US Business hours
Educational Requirement: College Graduate
Work Experience:
At least 5 to 7 years relevant experience
At least 2 years of supervisory experience
Advanced Excel experience (VLOOKUP, Pivot Table, etc.)
Report and dashboards creation
Requirements:
Good working knowledge of computer i.e., MS-Office, Above average MS Excel knowledge is required.
Excellent verbal & written communication & presentation skills
Good Interpersonal & people management skills with good problem solving approach.
Expert knowledge of service procedures
Good analytical skills for MIS, number crunching & reporting to internal & external customers.
WFM Tool Competency (IEX, eWFM , etc..)
RTA/ MIS Experience is advantageous.
Can work with minimal supervision and has initiative.
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