Technical Support Specialist

4 weeks ago


Clark Freeport, Philippines JK Network Services Full time

Industry: Technology / IT Services
Location: Clark Pampanga
Work Setup: Onsite | Chat, Email & Voice Support
Schedule: Shifting, 5-day work week
Salary Package: ₱28,000 (Package)

BENEFITS
- Government Mandated Benefits (SSS, PhilHealth, Pag-IBIG)
- Rice Allowance
- Account Allowance
- Career Development & Training Opportunities
- Stable Onsite Work Setup

JOB REQUIREMENTS
- College/Associate’s degree in IT or related field (Undergrads of IT-related courses are welcome)
- Minimum 1 year experience in technical support or similar role (non-Telco)
- Strong knowledge of Windows & Apple OS, MS Office Suite, Disk Management, Network Configuration
- Familiarity with Active Directory (AD) and Group Policy Object (GPO)

JOB RESPONSIBILITIES
- Provide technical support via chat, email, and voice channels
- Troubleshoot OS, software, and network-related issues
- Perform basic AD/GPO configurations and system setups
- Document resolutions and escalate complex issues
- Ensure high customer satisfaction through clear and empathetic communication

RECRUITMENT PROCESS (Onsite)
- HR Interview
- Technical Assessment
- Hiring Manager Interview
- Job Offer



  • Clark Freeport Zone, Philippines Nova Team Solutions Full time

    The Technical Support Specialist will be the first point of contact for clients raising support requests. This role is responsible for ensuring timely and professional communication throughout the lifecycle of each ticket — from triage through to resolution or escalation.The role involves managing the support queue, maintaining service levels, and ensuring...


  • Clark Freeport and Special Economic Zone, Central Luzon, Philippines Metacom Careers Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionMetacom Solutions is an information technology and services company based out of the Philippines. We offer an above industry standards compensation package, medical and life insurance benefits, and training for personal and professional development. Additional benefits include paid vacation and sick leave, comfortable office spaces with...

  • Technical Support

    2 weeks ago


    Clark Freeport Zone, Philippines Owens Asia, Inc.. Full time ₱40,000 - ₱60,000 per year

    LOCATION:Owens Asia, Inc. is located at One West Aeropark, Clark Freeport Zone, Pampanga, PhilippinesJOB DESCRIPTION:The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.JOB RESPONSIBILITIES:Provides technical support and guidance to resolve users' computer...

  • IT Support

    2 weeks ago


    Clark Freeport Zone, Philippines Studco Building Systems Full time ₱480,000 - ₱576,000 per year

    Studco Building Systems are leaders in manufacturing innovative metal building systems for the wall and ceiling construction industry. From humble beginnings in 1986 as a steel stud rollformer in Melbourne, Australia, Studco has developed into a truly global manufacturer of premium building systems for the commercial and residential construction industry....


  • Clark Freeport Zone, Philippines J-K Network Manpower Services Full time ₱300,000 - ₱420,000 per year

    COMPANY PROFILE: Information technology, outsourcing, and business consulting services that offer services to clientsPosition: Technical Support RepresentativeIndustry: BPO CompanyWork Location: Clark PampangaSalary: Php 25,000 to Php 35,000Work Schedule: Shifting (Morning, Mid and Night shift)Work Set Up: Working OnsiteQualifications:Graduate of IT,...


  • Clark, Pampanga, Philippines JK Network Services Full time

    Industry: Technology / IT Services Location: Clark Pampanga Work Setup: Onsite | Chat, Email & Voice Support Schedule: Shifting, 5-day work week Salary Package: ₱28,000 (Package) BENEFITS - Government Mandated Benefits (SSS, PhilHealth, Pag-IBIG) - Rice Allowance - Account Allowance - Career Development & Training Opportunities - Stable Onsite Work...

  • IT Specialist

    3 days ago


    Clark Freeport Zone, Philippines IGO Digital High Technology, Inc. Full time ₱480,000 - ₱600,000 per year

    The IT SPECIALIST role will be responsible in supporting the studio operation to ensure continual and smooth operation.DUTIES AND RESPONSIBILITIES:Provide supports to studio operation and resolve technical issues on gaming tablesMaintain table game system configuration to ensure optimal performance and continuous operationAssist in deploying and installing...


  • Clark Freeport Zone, Pampanga, Philippines Live Group International Pty Ltd Full time ₱250,000 - ₱450,000 per year

    About UsEstablished in 2006, Live Payments is one of Australia's leading payment service providers, servicing thousands of businesses with a variety of payment solutions. Our global workforce of over 140 people continues to focus on innovation in the highly competitive payments landscape.We're proud to nurture an environment where you'll love what you do,...


  • Clark Freeport Zone, Philippines Shore360, Inc Full time ₱1,440,000 - ₱1,980,000 per year

    Summary:  Other World Computing, Inc. (OWC) is committed to providing an exceptional customer experience, and we understand the need for a knowledgeable and accurate approach to customer contacts in order to establish a strong foundation for customer loyalty and trust. Through means of unconditional support and education, it is the Customer Success...


  • Clark, Philippines Global Meta Jobs Full time

    Are you a tech-savvy problem solver with a passion for helping others? Join our growing team as a Technical Support Representative and provide world-class support to customers by resolving computer-related issues and delivering exceptional service. Job Type: Full-Time , Onsite Qualifications: -Minimum of 18 months experience in a Technical Support...