Hiring: Technical Support Representative

3 days ago


Clark, Philippines Global Meta Jobs Full time

Are you a tech-savvy problem solver with a passion for helping others? Join our growing team as a Technical Support Representative and provide world-class support to customers by resolving computer-related issues and delivering exceptional service.

Job Type: Full-Time , Onsite

Qualifications:

-Minimum of 18 months experience in a Technical Support Representative (TSR) role
-Completed at least 1st year in college
-Strong background in hardcore technical support and computer troubleshooting
-Excellent communication and customer service skills
-Ability to work in a fast-paced, team-oriented environment

Responsibilities:

-Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
-Diagnose and troubleshoot technical problems via phone, chat, or email
-Guide customers through step-by-step solutions
-Escalate complex issues to appropriate teams when necessary
-Document technical issues and solutions clearly and accurately

What We Offer:

-Paid Training to ensure you're set up for success
-HMO Coverage for you and your dependents
-13th Month Pay
-Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
-Company-sponsored trips or team retreats for top performers
-A supportive and engaging work environment

Ready to level up your tech career? Apply now and become part of a dynamic team that values your skills and growth



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