Client Success Manager

5 days ago


Manila, Philippines ALPS TECHNOLOGIES Full time

CLIENT SUCCESS MANAGER (CSM) — ALPS TECHNOLOGIES
At ALPS Technologies, we grow success through long-term partnerships. As a Client Success Manager (CSM), you’ll lead our Client Success team, manage key accounts, and ensure clients achieve lasting value from our solutions.

What You’ll Do:
Lead and mentor Client Success Officers.
Build and maintain strong relationships with key accounts.
Drive retention, renewals, and account growth.
Oversee onboarding, training, and quarterly reviews.
Handle client escalations and ensure quick resolutions.
Track client satisfaction and usage metrics.

What You Bring:
Bachelor’s in IT, Business, or related field (Master’s a plus).
5+ years in client success/account management.
Strong leadership and relationship-building skills.
ITSM tool experience (Freshservice a plus).
Certifications (ITIL, CSM, etc.) are an advantage.

Perks & Rewards:
Competitive salary + incentives.
Commission on renewals and expansions.
Certification sponsorship and career growth.

Lead the team that helps our clients thrive long after implementation.



  • Manila, Philippines GlowTouch Technologies Full time

    Overview Join to apply for the Client Success Manager role at GlowTouch Technologies Unify CX is looking for an extraordinary Client Success Manager to join our motivated and ambitious team. Role: Client Success Manager Work Location/Setup: Philippines | On-Site Shift Schedule: 5-day work week | Graveyard Benefits: Day 1 HMO | Day 1 Life Insurance...

  • Client Success

    2 days ago


    Manila, National Capital Region, Philippines Pearl Talent Full time ₱900,000 - ₱1,200,000 per year

    We're looking for a highly organized, proactive, and detail-oriented Client Success & Sales Support Specialist to join our team. This role will work closely with the Founder and Operations VA to ensure smooth onboarding, excellent client support, and consistent sales development operations.Role OverviewClient Success (40%)Manage onboarding of new brand...


  • Manila, Philippines Etaily Full time

    Overview Etaily Manila, National Capital Region, Philippines Position: Client Success Manager Responsibilities Take the lead on clients' ecommerce business strategies, working in close collaboration to design and implement solutions that enhance online sales and boost their digital footprint Utilize data analysis to monitor performance indicators such...


  • Manila, National Capital Region, Philippines Vidpros Full time ₱1,080,000 - ₱1,680,000 per year

    Who We Are:Vidpros specializes in professional video editing solutions designed to elevate brand. With quick turnarounds and affordable subscription plans, we're the go-to partner for all things video.You will be responsible for :Serve as the primary point of contact for clients outside of their daily editing needs. Addressing their concerns and requests via...

  • Client Success

    2 weeks ago


    Manila, National Capital Region, Philippines PEARL Full time ₱40,000 - ₱60,000 per year

    Work Arrangement: RemoteWork Schedule: Monday to Friday, 9:00 AM – 5:00 PM ESTJob Type: Full-timeHoliday Adherence: US HolidaysPTO Entitlement: Standard PTO policy as per company guidelinesSalary: Competitive, based on experienceAbout Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in...

  • Client Success

    4 days ago


    Manila, National Capital Region, Philippines Remote Workmate Pty Ltd Full time $40,000 - $80,000 per year

    This is a remote position.Ready to Apply?If this opportunity excites you and your skills align with the role, we'd love to learn more about you.You can begin the application process right away by completing a short, self-paced video interview with "Alex," our AI interviewer. This helps us fairly assess your experience, communication style, and fit for the...


  • Manila, National Capital Region, Philippines Unify CX Full time ₱1,500,000 - ₱3,000,000 per year

    Unify CX is looking for an extraordinary Director of Client Success to join our motivated and ambitious team.Role: Director of Client SuccessWork Location/Setup: Philippines | On-SiteShift Schedule: 5-day work week | Shifting Schedule | GraveyardBenefits: Day 1 HMO | Day 1 Life InsuranceWhat Will You Do?As the Director of Client Success, is responsible for...


  • Manila, Philippines OpsArmy Careers Full time

    Overview Join to apply for the Client Success Manager (Philippines) role at OpsArmy Careers . We are seeking a seasoned Customer Success Manager with strong technical project management experience to lead two high-impact enterprise customer implementations. These projects involve deep integrations and complex workflows, requiring a leader who can manage...

  • Client Success Lead

    4 weeks ago


    Manila, National Capital Region, Philippines 1840&Co Full time

    Job Title: Client Success LeadPosition Overview:The Client Success Lead will play a critical role in ensuring the long-term success and satisfaction of our clients. This position is responsible for managing client relationships from onboarding through renewal, acting as a trusted advisor who understands their goals, challenges, and industry landscape. The...


  • Manila, National Capital Region, Philippines Staff4Me Full time

    The Client Success Coordinator plays a critical role in ensuring an exceptional client experience by managing the onboarding process, overseeing quality assurance, and ensuring the successful fulfillment of all services. This role requires strong communication, problem-solving, and organizational skills to build client relationships, drive retention, and...