Customer Service Representative

2 weeks ago

Cebu City, Philippines Staff Outsourcing Solutions Full time

Staff Outsourcing Solutions is currently looking for:



CUSTOMER SERVICE REPRESENTATIVES (VOICE)



Account Available:

Retail / eCommerce
HealthCare
Travel
Sales


Qualifications:

With at least 6 months CSR experience
Excellent verbal and written English Communication Skills
Average Typing Speed of 45-50 WPM
Knowledge of e-Commerce and Retailing is a plus
Excellent and able to Multi-task on the following:
Answering email inquiries
Able to do Inbound Calls
Able to do Outbound Calls for Callbacks
Fast learner & highly trainable with good analytical skills
Team player and able to work with less supervision
Knowledge using Microsoft Excel Files
Good problem solver & has a Positive attitude
Willing to work on the graveyard shift, weekends & holidays
Well-organized, Responsible, and Initiative
Independent with positive work ethics and passion to succeed
Willing to start immediately


Why apply with us?

> Competitive salary may be determined/negotiable based on your qualifications
> Equipped with the latest technologies
> Monthly Incentive Rewards on successful orders and Attendance Productivity
> Offers Full-time employment and Career Growth
> Easily accessible from almost any part of the Metro Cebu area.
> Only a One (1) Day Application Process
> Service Incentive Leaves Upon Regularization
> Attendance Productivity Incentives
> Additional Hazard Pay within Qualifying Hours
> Stable Job with Salary Appraisals
> Holiday and Night Differential Premium Pay Rates
> Job Promotion is highly possible... if YOU have the drive.
> HMO/Health Insurance
> Work-Life Balance
> Free Pre-hiring Medical Laboratories
> Free Coffee

For those interested, respond to this post with your updated resumes and contact details for a possible preliminary screening and interview scheduling. Walk-in applicants are welcome to drop by our office from 10:30 AM until 7:00 PM, Monday to Friday only. Bring a copy of your updated resume & valid ID.

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