WFM MIS/RTA

Overview Work setup : On-site in BGC, TaguigShift Schedule : shifting schedules 24x7 Qualifications Bachelor's degree graduate, any field. At least 3 years of WFM - MIS/RTA experience, preferably in BPO/Shared Services. Must also be exposed to Scheduling, Capacity planning, Forecasting, and Reporting Knowledge with using MIS Scheduling tools (PowerBI, VBA,...

Work setup: On-site in BGC, Taguig Shift Schedule: shifting schedules 24x7 Qualifications:Bachelor's degree graduate, any field. 3 years of RTA/WFM experience, preferably in BPO/Shared Services. Must also be exposed to Scheduling, Capacity planning, Forecasting, and Reporting Knowledge of using WFM Scheduling tools (Verint, Genesys, IEX, Aspect,...

About the job RTA/WFM (BGC Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Qualifications: Bachelor's degree graduate, any field. 3 years of RTA/WFM experience, preferably in BPO/Shared Services. Must also be exposed to...

Qualifications Bachelor's degree graduate, any field. 3 years of RTA/WFM experience, preferably in BPO/Shared Services. Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting Knowledge with using WFM Scheduling tools (Verint, Genesys, IEX, Aspect, or the like) is a plus Has strong knowledge with MS Office Tools (Excel in...

COMPANY PROFILE: An IT/ BPO company offers wide range of services including digital transformation, system integration, business, technology and consultancy. Position: MIS AnalystCompany Industry: BPO Work Location: BGC, TaguigWork Schedule: ShiftingSalary: Php 35,000–55,000 grossWork Set Up: OnsiteJOB REQUIREMENTS:Bachelor's degree graduate (any field)At...

Qualifications:Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/Shared Services. Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting Knowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel) Has strong knowledge with MS Office Tools (Excel in particular) Strong...

About the job Senior Associate MIS (BGC, Taguig) | Onsite Benefits:HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Qualifications:Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/Shared Services....

About the job Senior Associate MIS (BGC, Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Qualifications: Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/Shared Services. Must also...

Qualifications Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/Shared Services. Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting Knowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel) Has strong knowledge with MS Office Tools (Excel in particular) Strong initiative and...

Responsibilities Manage the global seat allocation for agents. Consolidation of data across all programs. Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized reporting and seat capacity. Assist WFM Planner on new program sizing. Knowledge, Skill Set &...