Senior Workforce Analyst

TAKE THE NEXT STEP AND COMPLETE OUR 10-MIN. PRESCREENING INTERVIEW. This will save you a spot in our talent pool, and once considered as top talent, someone from our recruitment team will reach out to you to discuss more about the role.Join over 3000+ Healthcare Graduates who have trusted Shearwater CPO - Home of Clinicians. Apply now so you can:Stay healthy...

Company Overview:Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity, and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

Job Title: Workforce & Quality Expert ManagerLocation: TaguigSalary: 140,000About the RoleWe are seeking a strategic and data-driven Workforce & Quality Expert Manager to lead the design, optimization, and continuous improvement of forecasting, scheduling, quality, and reporting functions within service desk and contact center operations.This senior...

Job Title:Workforce & Quality Expert ManagerCategory: Business Consulting, Strategy and Digital TransformationWork set up: Amenable to work onsite in TaguigWork shift: Night-shiftSalary budget: Up to PHP 140,000Experience: 5+yearsNon-negotiable:• 5–8 years of experience in workforce management, quality assurance, or operations analytics is required•...

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

Company DescriptionMetrobank is a leading financial institution with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries, and representative offices. Recognized as a leader in the country's banking industry, Metrobank is committed to product quality, service...

About the Role:We are seeking a strategic and data-driven Workforce & Quality Expert to lead the design, optimization, and continuous improvement of our forecasting, scheduling, quality, and reporting functions for service desk and contact center operations. This role is a key contributor to operational performance, bringing deep expertise in workforce tools...

Position Overview:Senior Analyst Customer support – Quant is responsible for providing effective and timely support to customers in relation to LSEG Quantitative Analytics (LQA) product suite and service. This includes active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary action is taken...

Work Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

Primary Responsibilities may include: • Compliance with business unit requirements • Kronos Workforce Central and Kronos Workforce Management (aka Dimensions) build and support • Pay Practice Builds (Pay rules, Accruals, Work rules, Adjustment rules) • Advanced scheduling build and support • Attestation Kit (ATK) build and support • Clock...