Workforce Management Analyst

Qualifications:Bachelor's degree or 2nd year college undergraduateAt least 1–2 years of experience in real-time or workforce management roles, preferably in a BPO or contact center environment.Proficient in Workforce Management (WFM) tools such as NICE, IEX, Verint, or Genesys.

Overview 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Tata Consultancy Services sourcing associate at Tata Consultancy Services Work Experience Scheduling specialist is a critical role holding responsibilities to support and manage the scheduling activities for...

About the role Qualis Support Services is looking for a Workforce Management (WFM) Reporting Analyst to join our team in Taguig City, Metro Manila. As a fulltime Workforce Management Reporting Analyst, you will play a key role in transforming data into actionable insights that drive smarter workforce decisions. This role combines data analytics, reporting...

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About the role Qualis Support Services is looking for a Workforce Management (WFM) Reporting Analyst to join our team in Taguig City, Metro Manila. As a fulltime Workforce Management Reporting Analyst, you will play a key role in transforming data into actionable insights that drive smarter workforce decisions. This role combines data analytics, reporting...

Looking for a new challenge? Join a company where YOU matterWe are hiring for awesome professionals for our pioneer team. Join us nowWorkforce ManagerWorkforce Team LeadWorkforce SchedulerWorkforce Real Time AnalystWe are looking for an awesome and talented Workforce Management Manager who wants to join our growing awesome WFM teamResponsibilities:Manage...

eTeam Taguig, National Capital Region, Philippines Workforce Real time Analyst Contractual 6 months Overview Job Description: Ensure Coinbase’s Customer Experience teams meet all of our SLAs in responding to our customers in a prompt manner. Responsibilities Monitor real-time queue and work closely with multiple vendor partners to meet Key Performance...

Overview Showcase your talents. Create your success story with us! We are looking for an awesome and talented Workforce Management professionals for our growing WFM team! Workforce Manager Workforce Scheduler Workforce Real Time Analyst WFM Real Time Analyst/Scheduler As A Real time Analyst you will manage and ensure that the service level agreements for...

Showcase your talents. Create your success story with us! We are looking for an awesome and talented Workforce Management professionals for our growing awesome WFM team! Workforce Manager Workforce Assistant Manager Workforce Scheduler Workforce Real Time Analyst WFM Real Time Analyst/Scheduler As A Real time Analyst you will manage and ensure that the...

Overview Showcase your talents. Create your success story with us! We are looking for an awesome and talented Workforce Management professionals for our growing awesome WFM team! WFM Real Time Analyst/Scheduler Positions Workforce Manager Workforce Assistant Manager Workforce Scheduler Workforce Real Time Analyst Responsibilities As a Real Time Analyst you...