Workforce Management Analyst
4 weeks ago
HR Recruitment Specialist with a BSBA in Human Resources Development Location: Taguig, National Capital Region, Philippines Qualifications: Bachelor’s degree or 2nd year college undergraduate At least 1–2 years of experience in real-time or workforce management roles, preferably in a BPO or contact center environment. Proficient in Workforce Management (WFM) tools such as NICE, IEX, Verint, or Genesys. Seniority Level Entry level Employment Type Full-time Job Function Project Management and Information Technology Industries Human Resources Services #J-18808-Ljbffr
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Workforce Management
4 weeks ago
Taguig, Philippines Qualis Support Services Limited Inc Full timeAbout the role Qualis Support Services is looking for a Workforce Management (WFM) Reporting Analyst to join our team in Taguig City, Metro Manila. As a fulltime Workforce Management Reporting Analyst, you will play a key role in transforming data into actionable insights that drive smarter workforce decisions. This role combines data analytics, reporting...
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Workforce Analyst
1 week ago
Taguig, National Capital Region, Philippines Shearwater Health Full time ₱900,000 - ₱1,200,000 per yearTAKE THE NEXT STEP AND COMPLETE OUR 10-MIN. PRESCREENING INTERVIEW. This will save you a spot in our talent pool, and once considered as top talent, someone from our recruitment team will reach out to you to discuss more about the role.Join over 3000+ Healthcare Graduates who have trusted Shearwater CPO - Home of Clinicians. Apply now so you can:Stay healthy...
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Senior Manager Workforce Management
2 weeks ago
Taguig, National Capital Region, Philippines Everise Full time $90,000 - $120,000 per yearCompany Overview:Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity, and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...
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Manager | Workforce Management BPO
4 weeks ago
Taguig, Philippines iOPEX Tech Full timeOverview Showcase your talents. Create your success story with us! We are looking for an awesome and talented Workforce Management professionals for our growing WFM team! Workforce Manager Workforce Scheduler Workforce Real Time Analyst WFM Real Time Analyst/Scheduler As A Real time Analyst you will manage and ensure that the service level agreements for...
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Taguig, Philippines iOPEX Tech Full timeOverview Showcase your talents. Create your success story with us! We are looking for an awesome and talented Workforce Management professionals for our growing awesome WFM team! WFM Real Time Analyst/Scheduler Positions Workforce Manager Workforce Assistant Manager Workforce Scheduler Workforce Real Time Analyst Responsibilities As a Real Time Analyst you...
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Supervisor, Workforce Management
2 weeks ago
Taguig, National Capital Region, Philippines CBE Companies Full time ₱1,200,000 - ₱2,400,000 per yearJob Description:Purpose of the PositionThis position is the first point of contact for any workforce schedule or skilling assistance and/or resource management related issues. Partner with the Manager, Operations to deliver mid-month and end of month analysis of staffing behavior trends through opportunities and risk assessment. Responsible for the...
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Workforce & Quality Expert Manager
2 weeks ago
Taguig, National Capital Region, Philippines SpringSkill Full time ₱1,200,000 - ₱3,600,000 per yearJob Title: Workforce & Quality Expert ManagerLocation: TaguigSalary: 140,000About the RoleWe are seeking a strategic and data-driven Workforce & Quality Expert Manager to lead the design, optimization, and continuous improvement of forecasting, scheduling, quality, and reporting functions within service desk and contact center operations.This senior...
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Workforce & Quality Expert Manager
2 weeks ago
Taguig, National Capital Region, Philippines StaffLink Express Full time ₱1,200,000 - ₱2,400,000 per yearJob Title:Workforce & Quality Expert ManagerCategory: Business Consulting, Strategy and Digital TransformationWork set up: Amenable to work onsite in TaguigWork shift: Night-shiftSalary budget: Up to PHP 140,000Experience: 5+yearsNon-negotiable:• 5–8 years of experience in workforce management, quality assurance, or operations analytics is required•...
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Workforce & Quality Expert Manager
2 weeks ago
Taguig, National Capital Region, Philippines BIITECH, LLC Full time ₱1,200,000 - ₱1,680,000 per yearJob Title: Workforce & Quality Expert ManagerLocation: Onsite in Taguig | Night ShiftSalary: Up to PHP 140,000About the Role:We are seeking a data-driven and strategic leader to drive forecasting, scheduling, quality, and reporting functions for service desk and contact center operations. This role is key in optimizing workforce planning, improving...
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Workforce & Quality Expert Manager
2 weeks ago
Taguig, National Capital Region, Philippines Musa's Group Full time ₱1,200,000 - ₱2,400,000 per yearAbout the Role:We are seeking a strategic and data-driven Workforce & Quality Expert to lead the design, optimization, and continuous improvement of our forecasting, scheduling, quality, and reporting functions for service desk and contact center operations. This role is a key contributor to operational performance, bringing deep expertise in workforce tools...