IT Business Systems

IT Solutions Specialist (B2B Sales Support)
NIGHT SHIFT/MID SHIFT | Fulltime | Makati (Hybrid Setup) | Iloilo (Onsite)

About the Role

We have partnered with a manufacturing and importing company based in California. With over 30 years of experience, the company specializes in providing high-quality products at competitive prices, enabling customers to pass savings on to their own clients. Their flagship brand offers a diverse range of products, including cookware, appliances, decorative items, and household gadgets.

As the IT Business Systems Specialist, you will play a vital role in enabling and supporting the company's sales operations through technology, data management, and system optimization. This position goes beyond traditional IT support your expertise will help streamline B2B sales processes, strengthen system reliability, ensure data integrity, and enhance the overall digital customer experience. You will work closely with internal teams to align technology initiatives with business goals and identify opportunities for continuous improvement and innovation.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on:

Process high volume of invoices with accuracy and timeliness

Prepare and process weekly check runs, ACH, and wire transfers

Issue payments to vendors, factories, and manufacturers (local and overseas)

Review and route invoices for approvals in compliance with policies

Post invoices related to utilities, leases, and other expenditures

Reconcile monthly credit card statements and vendor accounts

Match purchase orders, receiving documents, and invoices (3-way match)

Maintain vendor records, respond to inquiries, and resolve discrepancies

Ensure proper documentation and support audit requirements

Monitor accounts for timely payments and available discounts

Coordinate with internal departments and external vendors

Travel Planning

Organize, manage, and optimize all aspects of employee business travel
Obtain CEO approvals for travel requests

Book flights, hotels, rental cars, and other travel arrangements

Prepare and manage detailed itineraries, including group and executive travel

Handle travel changes, cancellations, and rebooking

Maintain travel-related documentation, forms, and approvals

Record trips in the company public calendar

What we're looking for:

Bachelors degree in Information Technology or a related field
At least 5 years of related experience
Strong background in ERP systems (e.g., SAP, NetSuite), RepZio, and Microsoft Office Suite
Solid understanding of data analytics, business systems integration, and IT process improvement
Experience in supporting sales operations or B2B environments is an advantage
Comfortable working on a shifting schedule (Mid Shift/Night Shift) following Pacific Standard Time (PST).
Preferred Skills

Experience in manufacturing, logistics, or wholesale industries

Familiar with Cybersecurity, Data Management and Business Solutions(B2B)
Strong sense of urgency, adaptability, and multitasking skills