Workforce Manager BPO to 85k to 100k

Are you passionate about creating a seamless work experience for clients and employees alike?We are seeking an experienced Workforce Manager to oversee workforce planning, manage absenteeism and attrition, and collaborate with Talent Acquisition and Operations teams.Report directly to the Vice President of Operations and/or Chief Operating Officer.Utilize...

Job Description:">The role of Manager, Workforce Management is to oversee the operational success of a team responsible for workforce planning, execution, and continuous improvement.">Main Responsibilities:">Provide direction to the team, ensuring alignment with company goals and client expectations">Monitor team performance against key metrics, identify...

OverviewWorkforce Management Lead - Operations, SPX Express, Sorting Center (Calamba, Laguna) — SPX ExpressResponsibilitiesResponsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication while ensuring forecast alignment with strategic goalsResponsible for the overall oversight of WFM...

Job Title: Operations Director – Healthcare BPOLocation: Onsite (Quezon City)Work Schedule: Night ShiftSalary Package: ₱200,000 – ₱220,000 (Package)Start Date: ASAPJob Summary:We are seeking an experienced and results-driven Operations Director to lead and oversee our Healthcare BPO operations. The ideal candidate will have 5 to 8 years of proven...

Job OverviewThis role is focused on workforce management and strategy, ensuring the effective planning and execution of workforce activities to meet business goals.Key ResponsibilitiesDevelop and implement strategic workforce plans to align with business objectivesLead forecasting and capacity planning initiatives to optimize workforce utilizationCollaborate...

Job OverviewWorkforce Management Lead - Operations and StrategyKey ResponsibilitiesDevelop and implement strategic workforce plans to ensure alignment with business objectives.Oversee the end-to-end workforce management lifecycle, including forecasting, scheduling, and real-time monitoring.Collaborate with cross-functional teams to drive process improvements...

Sales Manager – BPO Client Acquisition & Lead GenerationLocation: NCRShift: Night Shift | Work from HomeSalary: PHP 80,000–95,000 (depending on experience and last pay)Requirements:5+ years of experience in BPO sales, with a strong focus on client acquisitionProven ability to build and lead sales or lead generation teamsSolid understanding of BPO...

Workforce Optimization SpecialistWe are seeking a seasoned Workforce Optimization Specialist to join our team in Calamba, Laguna. In this role, you will be responsible for ensuring strategic goals are met through effective workforce planning and management.Key Responsibilities:Develop and implement strategic workforce plans that align with business...

Leadership and Team DevelopmentAre you looking for a challenging role where you can utilize your leadership skills to drive team success? Do you have experience in BPO operations and are passionate about helping teams grow and thrive?As a Team Lead, you will be responsible for facilitating successful operations by directly leading a team of associates and...

ob Opening: Operations Manager – Healthcare Account (BPO)Location: Onsite in Ortigas | Night ShiftSalary: PHP 100,000 - PHP 140,000 (based on previous salary)We're HiringWe are looking for an experienced Operations Manager to oversee and manage operations for a healthcare account in a BPO setting. If you have solid experience in the healthcare industry...