Team Lead
4 weeks ago
About the Role
Neksjob Corporation is seeking a highly motivated and experienced Team Lead to join our growing North America (NA) Operations team in the Philippines. This role requires a strong leader with excellent people management skills, a solid technical foundation, and the ability to drive team performance in a fast-paced, multicultural environment.
The Team Lead will oversee daily operations, ensure the delivery of client and internal requirements, mentor team members, and collaborate with cross-functional teams across global time zones.
Key Responsibilities
Lead, mentor, and manage a team of professionals supporting the NA region.
Oversee daily operations to ensure on-time delivery of client and internal deliverables.
Provide hands-on support for escalated technical issues, liaising with engineering or product teams as needed
Track and drive performance metrics (SLAs, KPIs) to maintain high-quality service delivery.
Coordinate with global teams to ensure regional and operational alignment.
Identify skill gaps, arrange training, and promote a continuous learning culture.
Manage schedules, shift planning, and workforce capacity based on business demands.
Streamline processes, document best practices, and implement improvements.
Assist in recruitment, onboarding, and conducting performance evaluations.
Qualifications
5+ years of professional experience, with at least 2 years in a leadership or supervisory role.
Solid understanding of technical concepts (systems operations, software support, or data platforms).
Strong problem-solving, analytical, and organizational skills.
Proficient in MS Office Suite (Excel, Outlook, Word).
Ability to lead distributed teams across time zones.
Excellent communication skills in English (verbal and written).
Experience in fast-paced, multicultural environments.
Preferred Skills
Background in managing teams in customer service, operations, or support.
Strong interpersonal and conflict resolution skills.
Experience working in cross-functional or global teams.
Ability to prioritize effectively under pressure.
Proactive mindset for process improvement and team development.
-
Team Lead
5 hours ago
Baguio, Philippines Neksjob Corporation Full timeAbout the Role Neksjob Corporation is seeking a highly motivated and experienced Team Lead to join our growing North America (NA) Operations team in the Philippines. This role requires a strong leader with excellent people management skills, a solid technical foundation, and the ability to drive team performance in a fast-paced, multicultural...
-
Team Lead
5 hours ago
Baguio, Philippines Neksjob Full timeAbout the Role Neksjob Corporation is seeking a highly motivated and experienced Team Lead to join our growing North America (NA) Operations team in the Philippines. This role requires a strong leader with excellent people management skills, a solid technical foundation, and the ability to drive team performance in a fast-paced, multicultural...
-
Team Lead for North America Operations
4 weeks ago
Baguio, Philippines NEKSJOB Full timeAbout the Role: We are looking for a highly motivated and experienced Team Lead to join our growing North America team in the Philippines. This role requires a strong leader with excellent people management skills and a solid technical foundation. The Team Lead will oversee day-to-day operations, drive team performance, support client deliverables, and...
-
Team Lead
1 week ago
Baguio City, Cordillera Admin Region, Philippines Openmind Technologies Inc. Full time ₱900,000 - ₱1,200,000 per yearJob Title: Team Lead, NALocation: Baguio, Philippines (Onsite)Department: NA OperationsOur client is looking for a highly motivated and experienced Team Lead to join their growing NA team in the Philippines. This role requires a strong leader with excellent people management skills and a solid technical foundation. The Team Lead will oversee day-to-day...
-
Team Lead- NA ops
5 days ago
Baguio City, Cordillera, Philippines Openmind Technologies Full time ₱1,200,000 - ₱2,400,000 per yearOur client is looking for a highly motivated and experienced Team Lead to join their growing NA team in the Philippines. This role requires a strong leader with excellent people management skills and a solid technical foundation. The Team Lead will oversee day-to-day operations, drive team performance, support client deliverables, and collaborate with...
-
Executive Partner | Virtual
2 weeks ago
Baguio, Philippines A Team Overseas Full timeOverview We’re hiring a reliable, systems-oriented virtual Executive Assistant to help run a growing creator business and personal operations. Working Hours: Full-time, 11AM-7PM EST Key Responsibilities Operations: Ensuring smooth day-to-day operations through scheduling, project coordination. Includes maintaining organized inboxes and calendars, handling...
-
Team Lead for North America Operations
5 hours ago
Baguio City, Philippines NEKSJOB Full timeAbout the Role: We are looking for a highly motivated and experienced Team Lead to join our growing North America team in the Philippines. This role requires a strong leader with excellent people management skills and a solid technical foundation. The Team Lead will oversee day-to-day operations, drive team performance, support client deliverables, and...
-
Project Management Lead
3 days ago
Baguio, Philippines TASQ Staffing Solutions Full timeSummary: We are seeking a highly motivated and organized Project Management Lead to join our growingteam. The Project Management Lead will be responsible for planning, executing, and closing projectson time, within budget, and to the required scope and quality standards. The ideal candidate willpossess excellent communication, leadership, and problem-solving...
-
Business Services Team Manager
2 weeks ago
Baguio, Philippines Canonical Full timeCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. The company is founder led, profitable and growing. We are hiring a Business...
-
Senior QA Automation Lead
3 weeks ago
Baguio, Philippines LegalMatch Full timeOverview As a Senior QA Automation Lead, you will lead the quality assurance strategy across teams to ensure the reliability, performance, and scalability of our web and software products. You will mentor QA engineers, drive automation initiatives, and collaborate closely with Engineering, Product, and DevOps teams to align QA efforts with company goals....