Patient Care Coordinator

3 weeks ago

Manila, Philippines ALLDIGI TECH MANILA, INC. Full time

One World Square, McKinley Hill, Taguig City

Full-time | Onsite | Healthcare Account

About the Role

Alldigi Tech Manila is looking for a Patient Care Coordinator to join our growing healthcare team This role is ideal for someone with strong communication skills and a passion for helping patients navigate their healthcare needs efficiently and professionally.

Job Responsibilities

Answer incoming phone calls, respond to online inquiries, confirm appointments, and make outgoing calls for patient retention.
Generate patient letters and reports accurately and on time.
Obtain and attach patient clinical documents to their charts.
Report cases to the Department of Health (DOH) via facsimile and online portal.
Send patient-requested medical reports via email.
Multi-task across multiple systems, including electronic medical documentation tools, to provide patient information and post-visit follow-ups.
Ensure compliance with HIPAA guidelines and company policies to protect patient confidentiality.
Qualifications

Excellent verbal and written communication skills.
Strong attention to detail and organizational skills.
Comfortable working with multiple systems and databases.
Willing to work onsite at McKinley Hill, Taguig City.
Job Type: Full-time

Ability to commute/relocate:


Taguig: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person

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