Frontline, Collections and Ledger Management Team Lead
4 weeks ago
Job descriptionThe Frontline, Collections and Ledger Management Section Team Lead closely monitors the daily productivity of staffs to ensure that all accounts endorsed for callout will be contacted in all efforts means. Ensures that key service levels and other key objectives are achieved; policies and process metrics are being followed on a daily basis; and timely reports given and made available for the management purposes. KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES: 1. Monitors daily productivity of staffs to ensure that all accounts endorsed for callout are efficiently done through all effort means of contacting the clients and other key objectives are achieved. 2. Provides supervision and side by side trainings to Frontline, Collections and LMS associate to deliver high and quality customer service. 3. Measures the operational performance of the staff and provides necessary training, coaching or guidance if required. He/she is responsible in conducting regular meeting with staffs to discuss performance reviews and provide recommendations to improve the quality and quantity of the work done. 4. Coordination with internal Operations unit regarding policies, processes and other concerns related to the unit. 5. Ensure that customer complaints are resolved in a timely and professional manner. In severe/complex cases, he/she has to escalate to Customer Financing - HDMF Head for resolution. 6. Creates, modifies and prepares daily and periodic reports to be used internal to the unit and for the management purposes. 7. Works closely with the Customer Financing - HDMF Head in providing immediate and long term solutions to the problems encountered.
-
Muntinlupa, Philippines Filinvest Group Full timeJob description The Frontline, Collections and Ledger Management Section Team Lead closely monitors the daily productivity of staffs to ensure that all accounts endorsed for callout will be contacted in all efforts means. Ensures that key service levels and other key objectives are achieved; policies and process metrics are being followed on a daily basis;...
-
Collections Team Lead
1 week ago
Muntinlupa, Philippines eClerx Full timeOverview Job Title: Collections Team Lead (Voice) Work Setup: Onsite | Full-time Department: Operations – Collections Company: eClerx Manila eClerx is a global leader in business process management, analytics, and digital transformation. We partner with Fortune 500 companies across financial services, digital, media, retail, and technology sectors to...
-
U.S. General Ledger Manager
4 weeks ago
Muntinlupa, Philippines Allegro MicroSystems Full time2 days ago Be among the first 25 applicants The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer...
-
U.S. General Ledger Manager
4 weeks ago
Muntinlupa, Philippines Allegro MicroSystems Full timeThe Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and...
-
U.S. General Ledger Manager
4 weeks ago
Muntinlupa, Philippines Allegro MicroSystems, LLC Full timeU.S. General Ledger Manager page is loaded## U.S. General Ledger Managerlocations: Alabang, Muntinlupa City, Philippinestime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: December 31, 2025 (30+ days left to apply)job requisition id: R5838The Allegro team is united by a clear purpose—advancing technologies that make the world...
-
Team Lead – Mortgage Servicing
2 weeks ago
Muntinlupa, Philippines Moder Full timeTeam Lead – Mortgage Servicing (Billing/Collections Background) Moder Muntinlupa City, National Capital Region, Philippines At Moder Solutions Inc., we don’t just build teams — we build leaders. We are a growing outsourcing company supporting the US mortgage and financial industry, committed to creating a workplace where performance and people growth...
-
Collection Manager
4 weeks ago
Muntinlupa, Philippines HRTX Full timePosition Title: Collection ManagerLocation: Alabang, Muntinlupa CityWork Setup: On-siteSchedule: Monday to Friday | Day ShiftSalary Range: PHP 50,000 60,000 Job Summary: The Collection Manager will be responsible for overseeing the companys collection operations, ensuring timely payments, managing delinquent accounts, and maintaining healthy cash flow. This...
-
Collection Manager
4 weeks ago
Muntinlupa, Philippines HRTX Full timePosition Title: Collection ManagerLocation: Alabang, Muntinlupa CityWork Setup: On-siteSchedule: Monday to Friday | Day ShiftSalary Range: PHP 50,000 60,000 Job Summary: The Collection Manager will be responsible for overseeing the companys collection operations, ensuring timely payments, managing delinquent accounts, and maintaining healthy cash flow. This...
-
General Ledger Accountant
3 weeks ago
Muntinlupa, Philippines Nityo Infotech Inc. Full timeOverview On-site - Muntinlupa 3-5 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits Benefits Insurance Health & Wellness Health Insurance, Life Insurance, HMO Professional Development Read More Responsibilities Monthly, Quarterly and Annual Requirements: Prepares account reconciliations based on set timeline Assist the Senior Accountant...
-
Muntinlupa, Philippines Genpact Services LLC Full timeReady to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...
