Customer Service Representative

4 days ago


Cebu City, Philippines JK.hiring30 Full time

COMPANY PROFILE: It is an IT Company that already have 23 years in the industry. They offer a range of online presence, cloud hosting, and digital marketing services They aim to have an easy use in digital tools that may support products and local support.

Position: Customer Service Representative (Hybrid set up)
Company Industry: IT Company
Work Location: Cebu IT Park, Cebu City
Work Schedule: Monday to Friday
Salary: Php22,000-Php28,000
Work Set Up: Work onsite

BENEFITS:
✨ HMO
✨ 13th month pay
✨ Government Mandated Benefits
✨ Leave Credits
✨ Vacation Leave

JOB REQUIREMENTS:
✨Open for Highschool Graduate
✨ At least 3 years of experience in Customer Service Representative
✨ Amenable to attend interviews
✨ Can start as soon as possible
✨ Willing to work in Cebu City

JOB RESPONSIBILITIES:
✨ Use email and chat to handle all incoming and outgoing customer communications.
✨Make careful you answer all of the customer's questions.
✨ Treat the client with efficiency, professionalism, and empathy.
✨ Make sure to consider the demands of the client and give prompt, efficient answers.
✨Engage with internal teams and raise concerns when necessary.

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
✨Initial Interview
✨Assessment
✨Final Interview
✨Job Offer



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