Service Desk

6 months ago

Muntinlupa, Philippines GECO Philippines Full time

Service Desk -German Speaker wanted Join our team and provide excellent customer service and technical support to our German-speaking clients.Job Responsibilities:1. Help Desk Supporta. Install, configure and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac);b. Install and troubleshoot typical Window-based desktop applications (Anti-Virus, MS Project, Acrobat Reader, Internet Explorer);c. Perform basic troubleshooting PC and network environments;d. Respond quickly and courteously to customers asking help via phone, email, remote access, or onsite support; and provide answers to all questions addressed to them.e. Conduct research and make use of information resources and knowledge bases at hand, and coordinates with other Help Desk Support Specialists and internal IT colleagues to provide resolution to inquiries and concerns.f. Comply with the defined SOP for all tasks assigned;g. Adhering to the defined SLA with customers;2. Administrativea. Closes tickets as soon as they are resolved;b. Maintains and updates daily monitoring of deliverables of service;c. Prepares and submits needed reports;3. Teamworka. Flexibly adjust schedule ensuring 24 x 7 service.b. Ensures timely and accurate turnover of activities to the next Help Desk team member on duty;Experience● Has at least one (1) year of experience on tasks related to IT Help Desk including but not limited to problem tracking, phone consulting, voicemail consulting among others.● Exposure in technical set-up, configuration and maintenance of different applications, network environments, software tools an advantage.● Exposure in dealing and talking with end customers.

  • Service Desk Specialist

    5 months ago

    Muntinlupa, Philippines GECO Philippines Full time

    Join our team and provide excellent customer service and technical support to our French-speaking clients. Job Responsibilities: 1. Help Desk Support a. Install, configure and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac); b. Install and troubleshoot typical Window-based desktop applications (Anti-Virus, MS...

  • Service Desk Specialist

    5 months ago

    Muntinlupa, Philippines GECO Philippines Full time

    Join our team and provide excellent customer service and technical support to our French-speaking clients. Job Responsibilities: 1. Help Desk Support a. Install, configure and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac); b. Install and troubleshoot typical Window-based desktop applications (Anti-Virus, MS...

  • Service Desk Specialist

    5 months ago

    Muntinlupa, Philippines GECO Philippines Full time

    Join our team and provide excellent customer service and technical support to our French-speaking clients. Job Responsibilities:1. Help Desk Supporta. Install, configure and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac);b. Install and troubleshoot typical Window-based desktop applications (Anti-Virus, MS Project,...

  • Service Desk

    6 months ago

    Muntinlupa, Philippines GECO Philippines Full time

    Service Desk -German Speaker wanted! Join our team and provide excellent customer service and technical support to our German-speaking clients. Job Responsibilities: 1. Help Desk Support a. Install, configure and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac); b. Install and troubleshoot typical Window-based desktop...

  • Service Desk Analyst

    6 days ago

    Muntinlupa, Philippines Metacom Solutions Full time

    18 months BPO experience in total with at least 1 year of Service Desk experienceCompleted 1 year in CollegeExcellent communications skillsWilling to work onsite (BGC) or Muntinlupa - AlabangShifting schedule

  • Service Desk

    6 months ago

    Muntinlupa, Philippines GECO Philippines Full time

    Service Desk -German Speaker wanted! Join our team and provide excellent customer service and technical support to our German-speaking clients. Job Responsibilities: 1. Help Desk Support a. Install, configure and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac); b. Install and troubleshoot typical Window-based desktop...

  • Service Desk Specialist

    5 months ago

    Muntinlupa, Philippines Hunter's Hub, Inc. Full time

    Qualifications: Must have an experience in: 1. Active directory 2. Microsoft Azure based on the cloud 3. Micoroft 365 that based on cloud various Job Description: 1. Help Desk Task Proficiency a. Knowledgeable in MS Office Applications; b. Knowledgeable in PC Operating System (Windows 98/XP/2000/7); c. Knowledgeable in Windows Server Operating System...

  • Service Desk Specialist

    5 months ago

    Muntinlupa, Philippines Hunters Hub Inc. Full time

    QualificationsFilipino Citizen - Can Speaker German LanguageActive DirectoryActive Directory AzureMicrosoft 365DescriptionKEY RESULTS AREAS/JOB RESPONSIBILITIES:1. Help Desk Support a. Install, configure, and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac);b. Install and troubleshoot typical Window-based desktop...

  • Service Desk Specialist

    5 months ago

    Muntinlupa, Philippines Hunter's Hub, Inc. Full time

    Qualifications: Must have an experience in: 1. Active directory 2. Microsoft Azure based on the cloud 3. Micoroft 365 that based on cloud various Job Description: 1. Help Desk Task Proficiency a. Knowledgeable in MS Office Applications; b. Knowledgeable in PC Operating System (Windows 98/XP/2000/7); c. Knowledgeable in Windows Server Operating System...

  • Service Desk Specialist

    5 months ago

    Muntinlupa, Philippines Hunter's Hub, Inc. Full time

    Qualifications:Must have an experience in:1. Active directory2. Microsoft Azure based on the cloud3. Micoroft 365 that based on cloud variousJob Description:1. Help Desk Task Proficiencya. Knowledgeable in MS Office Applications;b. Knowledgeable in PC Operating System (Windows 98/XP/2000/7);c. Knowledgeable in Windows Server Operating System (Windows...

  • Service Desk Specialist

    5 months ago

    Alabang Muntinlupa, Philippines Hunters Hub Inc. Full time

    Qualifications Filipino Citizen - Can Speaker German Language Active Directory Active Directory Azure Microsoft 365 Description KEY RESULTS AREAS/JOB RESPONSIBILITIES: 1. Help Desk Support a. Install, configure, and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac); b. Install and troubleshoot typical Window-based...

  • Service Desk Analyst

    6 days ago

    BGC Taguig or Muntinlupa - Alabang, Philippines Metacom Solutions Full time

    18 months BPO experience in total with at least 1 year of Service Desk experience Completed 1 year in College Excellent communications skills Willing to work onsite (BGC) or Muntinlupa - Alabang Shifting schedule

  • Service Desk Analyst

    5 days ago

    BGC Taguig or Muntinlupa - Alabang, Philippines Metacom Solutions Full time

    18 months BPO experience in total with at least 1 year of Service Desk experience Completed 1 year in College Excellent communications skills Willing to work onsite (BGC) or Muntinlupa - Alabang Shifting schedule

  • Service Desk Specialist

    5 months ago

    Alabang Muntinlupa, Philippines Hunters Hub Inc. Full time

    Qualifications Filipino Citizen - Can Speaker German Language Active Directory Active Directory Azure Microsoft 365 Description KEY RESULTS AREAS/JOB RESPONSIBILITIES: 1. Help Desk Support a. Install, configure, and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac); b. Install and troubleshoot typical Window-based...

  • Help Desk Operations Associate

    6 days ago

    BGC Taguig or Muntinlupa - Alabang, Philippines Metacom Solutions Full time

    We are seeking a skilled Help Desk Operations Associate to join our team at Metacom Solutions.About UsAt Metacom Solutions, we value excellent communications skills and strive to deliver top-notch services to our clients.The ideal candidate will have 18 months of BPO experience, with at least one year of service desk experience under their belt. A completed...

  • Help Desk Specialist

    3 days ago

    BGC Taguig or Alabang Muntinlupa, Philippines Metacom Solutions Full time

    We are seeking a highly skilled Service Desk Analyst to join our team at Metacom Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to work in a dynamic...

  • L1 Service Helpdesk

    6 months ago

    Muntinlupa, Philippines RecruiterPH Full time

    Responsibilities:Respond to requests for technical assistance in person, via phone, chat or email.Resolve technical hardware and software issues.Research questions using available information resources.Advise user on appropriate action.Follow standard help desk procedures.Required Skills:Completed 2 years in college.Minimum of 6 months experience with...

  • L1 Service Helpdesk

    6 months ago

    Muntinlupa, Philippines RecruiterPH Full time

    Responsibilities: Respond to requests for technical assistance in person, via phone, chat or email. Resolve technical hardware and software issues. Research questions using available information resources. Advise user on appropriate action. Follow standard help desk procedures. Required Skills: Completed 2 years in college. Minimum of 6 months experience...

  • L1 Service Helpdesk

    6 months ago

    Muntinlupa, Philippines RecruiterPH Full time

    Responsibilities: Respond to requests for technical assistance in person, via phone, chat or email. Resolve technical hardware and software issues. Research questions using available information resources. Advise user on appropriate action. Follow standard help desk procedures. Required Skills: Completed 2 years in college. Minimum of 6 months experience...

  • Assistant Service Manager

    4 months ago

    Muntinlupa, Philippines John Clements Japan Desk (PERSOL PHILIPPINES) Full time

    Duties and Responsibilities:• Assists his superior in planning and organizing the overall activities of the Service Department in line with its objective of keeping the company's set quality and standards for regular and special service jobs of elevators and escalators • Assists his superior in the preparation of contract proposals for newly turned-over...