Service Desk Specialist

3 months ago

Muntinlupa, Philippines Hunters Hub Inc. Full time

QualificationsFilipino Citizen - Can Speaker German LanguageActive DirectoryActive Directory AzureMicrosoft 365DescriptionKEY RESULTS AREAS/JOB RESPONSIBILITIES:1. Help Desk Support a. Install, configure, and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac);b. Install and troubleshoot typical Window-based desktop applications (Anti-Virus, MS Project, Acrobat Reader, Internet Explorer);c. Perform basic troubleshooting PC and network environments.d. Respond quickly and courteously to customers asking help via phone, email, remote access, or onsite support; and provide answers to all questions addressed to them.e. Conduct research and make use of information resources and knowledge bases at hand, and coordinate with other Help Desk Support Specialists and internal IT colleagues to provide resolution to inquiries and concerns.f. Comply with the defined SOP for all tasks assigned;g. Adhering to the defined SLA with customers;2. Administrative a. Closes tickets as soon as they are resolved;b. Maintains and updates daily monitoring of deliverables of service;c. Prepares and submits needed reports;3. Teamwork a. Flexibly adjust schedule ensuring 24 x 7 service.b. Ensures timely and accurate turnover of activities to the next Help Desk team member on duty;4. Learning and Developmenta. Expand knowledge on business process and IT related information;b. Stay abreast of current technology, system information, problems, changes and updates relevant to the team;

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    Muntinlupa, Philippines GECO Philippines Full time

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    4 months ago

    Muntinlupa, Philippines GECO Philippines Full time

    Service Desk -German Speaker wanted! Join our team and provide excellent customer service and technical support to our German-speaking clients.Job Responsibilities:1. Help Desk Supporta. Install, configure and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac);b. Install and troubleshoot typical Window-based desktop...

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    3 months ago

    Muntinlupa, Philippines Hunter's Hub Incorporated Full time

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    4 months ago

    Muntinlupa, Philippines GECO Philippines Full time

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    3 months ago

    Alabang Muntinlupa, Philippines Hunters Hub Inc. Full time

    Qualifications Filipino Citizen - Can Speaker German Language Active Directory Active Directory Azure Microsoft 365 Description KEY RESULTS AREAS/JOB RESPONSIBILITIES: 1. Help Desk Support a. Install, configure, and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac); b. Install and troubleshoot typical Window-based...

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    2 months ago

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    3 months ago

    Alabang Muntinlupa, Philippines Hunters Hub Inc. Full time

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  • Service Desk Specialist

    3 months ago

    Muntinlupa, Philippines Hunter's Hub Incorporated Full time

    Job Description1. Help Desk Task Proficiencya. Knowledgeable in MS Office Applications;b. Knowledgeable in PC Operating System (Windows 98/XP/2000/7);c. Knowledgeable in Windows Server Operating System (Windows 2000/2003/Standard Edition);d. Monitor assigned task(s) including the scheduled reports globally;e. Able to provide courteous and quick response to...

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    3 months ago

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  • Service Desk Specialist

    3 months ago

    Muntinlupa, Philippines Hunter's Hub, Inc. Full time

    Qualifications: Must have an experience in: 1. Active directory 2. Microsoft Azure based on the cloud 3. Micoroft 365 that based on cloud various Job Description: 1. Help Desk Task Proficiency a. Knowledgeable in MS Office Applications; b. Knowledgeable in PC Operating System (Windows 98/XP/2000/7); c. Knowledgeable in Windows Server Operating System...

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    3 months ago

    Muntinlupa, Philippines Hunter's Hub, Inc. Full time

    Qualifications:Must have an experience in:1. Active directory2. Microsoft Azure based on the cloud3. Micoroft 365 that based on cloud variousJob Description:1. Help Desk Task Proficiencya. Knowledgeable in MS Office Applications;b. Knowledgeable in PC Operating System (Windows 98/XP/2000/7);c. Knowledgeable in Windows Server Operating System (Windows...

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