L1 Service Helpdesk

Responsibilities: Respond to requests for technical assistance in person, via phone, chat or email. Resolve technical hardware and software issues. Research questions using available information resources. Advise user on appropriate action. Follow standard help desk procedures. Required Skills: Completed 2 years in college. Minimum of 6 months experience...

Responsibilities:Respond to requests for technical assistance in person, via phone, chat or email.Resolve technical hardware and software issues.Research questions using available information resources.Advise user on appropriate action.Follow standard help desk procedures.Required Skills:Completed 2 years in college.Minimum of 6 months experience with...

SKILLS REQUIREMENT:An experience of 4/5 as Service Manager in AMS for SAPprocesses SD, MM.ITIL 4.0 KnowledgeMS OfficeACTIVITIES:The resource will managed L1 AMS for Digital SmartShopper Retail Applications.Main backend of these applications is SAP, thereforeShe/He must able to prepare and understand conversationabout issue on SAP and/or application side.The...

SKILLS REQUIREMENT: An experience of 4/5 as Service Manager in AMS for SAP processes SD, MM. ITIL 4.0 Knowledge MS Office ACTIVITIES: The resource will managed L1 AMS for Digital Smart Shopper Retail Applications. Main backend of these applications is SAP, therefore She/He must able to prepare and understand conversation about issue on SAP and/or application...

SKILLS REQUIREMENT: An experience of 4/5 as Service Manager in AMS for SAP processes SD, MM. ITIL 4.0 Knowledge MS Office ACTIVITIES: The resource will managed L1 AMS for Digital Smart Shopper Retail Applications. Main backend of these applications is SAP, therefore She/He must able to prepare and understand conversation about issue on SAP and/or application...

RESPONSIBILITIES: Application Support - Provide L1 & L2 technical support for .NET applications with a strong focus on SQL Server DB. - Diagnose and troubleshoot application issues, ensuring timely resolution to meet service level agreements (SLAs). - Collaborate with development teams to escalate and resolve complex technical issues DB Management -...

RESPONSIBILITIES: Application Support - Provide L1 & L2 technical support for .NET applications with a strong focus on SQL Server DB. - Diagnose and troubleshoot application issues, ensuring timely resolution to meet service level agreements (SLAs). - Collaborate with development teams to escalate and resolve complex technical issues DB Management -...