Team Leaders

1 month ago


San Pablo City, Philippines FirstBPO Full time

•Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures.•Maintain and evaluate individual and team performance metrics such as quality scores, average handle time, customer satisfaction ratings and sales targets.•Constant coaching, monitoring and training to enhance their skill set, product knowledge and customer service capabilities.•Assigning tasks, projects and client assignments based on each team member’s skill set and workload capabilities.•Maintaining quality standards in BPO and conducting frequent quality audits to identify improvement areas and provide feedback to agents.•Lead the team to meet and exceed client expectations regarding customer service•Provide backup support to the team and make sure department goals are met•Provide motivational support to team members to maintain high morale and productivity•Answer incoming calls, emails and web-based submissions, directing and assisting customers as needed•Conduct performance reviews, deliver coaching to the team so they perform at the highest levels


  • Team Leader

    2 weeks ago


    Makati City, National Capital Region, Philippines E-team Full time

    4-year Bachelor Degree required3 year industry or call center working experience preferredPrevious coaching or supervisory experienceExperience in one of the following strongly preferred: customer service call center (inbound oroutbound)Excellent English SkillJob Types: Full-time, PermanentPay: Php55, Php65,000.00 per monthBenefits:Health insuranceSchedule:8...

  • Team Leaders

    1 month ago


    San Pablo, Philippines FirstBPO Full time

    • Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures. • Maintain and evaluate individual and team performance metrics such as quality scores, average handle time, customer satisfaction ratings and sales targets. • Constant coaching, monitoring and training to...

  • Team Leaders

    1 month ago


    San Pablo, Philippines FirstBPO Full time

    • Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures. • Maintain and evaluate individual and team performance metrics such as quality scores, average handle time, customer satisfaction ratings and sales targets. • Constant coaching, monitoring and training to...

  • Team Leaders

    2 weeks ago


    San Pablo City, Calabarzon, Philippines FirstBPO Full time

    Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures. Maintain and evaluate individual and team performance metrics such as quality scores, average handle time, customer satisfaction ratings and sales targets. Constant coaching, monitoring and training to enhance their...

  • Team Leader

    2 weeks ago


    San Fernando, Central Luzon, Philippines Valeros Velasco Business Solutions Full time

    We are looking for Team Leader to join us this April in our Pampanga siteAs a Team Leader, you will:Manage day-to-day planning and operations of your team;Make sure that each of your Teammates delivers on his/her Service Level Agreements(SLAs) and achieves his/her Key Performance Indicators (KPIs);Organize and handle the team and make sure everyone adheres...

  • Team Leader

    2 weeks ago


    San Fernando, Central Luzon, Philippines MC Home Depot, Inc. Full time

    Job Summary:Team Leader is responsible in guiding his team to reach their goals. Responsible supervision and discipline of the store including product inventory, implementation of company policy and standard operating procedures.Job Specification:Educational Attainment-Graduate of 4-year courseWork ExperienceAt least 2 years of work experience preferably in...

  • team leader

    2 weeks ago


    San Fernando, Central Luzon, Philippines Crescendo Staffing and Business Consulting Inc. Full time

    Qualifications:2 years total experience as Team Leader handling Sales Outbound AccountMust be amenable to work onsite in Clark PampangaMust be amenable to work on a Shifting ScheduleCan work ASAPOther Information:We offer a relocation package for candidates residing outside Clark PampangaWe have an open budget for the Team Leader positionWelcome GiftJob...

  • team leader

    2 weeks ago


    San Fernando, Central Luzon, Philippines Crescendo Staffing and Business Consulting Inc. Full time

    Qualifications:2 years total experience as Team Leader handling Sales Outbound AccountMust be amenable to work Onsite in Clark PampangaMust be amenable to work on a shifting scheduleCan start ASAPOther Information:We offer a Relocation Package to candidates residing outside Clark PampangaWe have an Open Budget for the roleWelcome GiftJob Types: Full-time,...

  • Team Leader

    2 weeks ago


    San Fernando, Central Luzon, Philippines Crescendo Staffing and Business Consulting Inc. Full time

    Job Description:Manage day-to-day planning and operations of your teamMake sure that each of your Teammates delivers on his/her Service Level Agreements (SLAs) and achieves his/her Key Performance Indicators (KPIs)Organize and handle the team and make sure everyone adheres to their schedulesTrain and help in the development of your team by conducting team...

  • Team Leader

    2 weeks ago


    Angeles City, Central Luzon, Philippines Absolute Staff Solutions Corp. Full time

    Team Leader - Outbound Sales | Start ASAP Job details Here's how the job details align with yourprofile . Pay PHP 60,000 - PHP 80,000 a month Job type Full-time New-Grad Permanent Shift and schedule 8 hour shift Monday to Friday Shift system Location Full job descriptionWe are hiring for a TEAM LEADER position to join us this May in our Pampanga...

  • Team Leader

    2 weeks ago


    Angeles City, Central Luzon, Philippines StaffSmart Full time

    As a Team Leader , you will: Manage day-to-day planning and operations of your team; Make sure that each of your Teammates delivers on his/her Service Level Agreements (SLAs) and achieves his/her Key Performance Indicators (KPIs); Organize and handle the team and make sure everyone adheres to their schedules; Train and help in the development of your team by...

  • Team Leader

    2 weeks ago


    Angeles City, Central Luzon, Philippines Absolute Staff Solutions Corp. Full time

    We are hiring for a TEAM LEADER position to join us this May in our Pampanga siteQualifications:- HS/SHS Graduate- Must have at least 1 year of experience as a Team Leader for Outbound Sales- Can start ASAPAdditional perks once you join this May:- Negotiable salary- Double incentive increase- Relocation package if neededFor faster processing of application,...

  • Team Leader

    2 weeks ago


    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    Supervisors/Team Leaders (Call Centre & Customer Service) We are seeking a highly motivated and experienced Team Leader to join our growing team. The ideal candidate will have a strong background in leadership and management, with a focus on driving team performance and achieving business goals. Responsibilities include leading and supervising team members,...

  • Team Leader

    2 weeks ago


    Angeles City, Central Luzon, Philippines Top Job Search Business Services Co. Full time

    So what does a Team Leader really do? Imagine yourself going to work with one thing on yourmind: to provide the best customer experience for your clients through your team. At the sametime, as you look at your tasks for the day, you must drive the performance of your Teammatesfor them to continuously hit their goals. You must coach and manage them and act as...

  • Team Leader

    2 weeks ago


    Paranaque City, Calabarzon, Philippines Buffalos Wings N' Things Full time

    Join the team and have a fun and fulfilling journey delivering the "Best Tasting, Most Enjoyable Flavor Experience, Any Day of the Week"We are looking for Team Leaders to be assigned at Buffalo's Wings N' Things located at SM City Sucat.Team Leader Responsibilities:Manage the day-to-day activities in the dining and kitchen areasMonitor inventory count,...

  • Team Leader

    2 weeks ago


    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time

    Minimum Requirements: - Bachelors Degree - Undergraduates are welcome to apply- With experience in handling collections, fraud accounts (BPO) - At least 3 to 5 years of experience as a Team Leader

  • Team Leader

    2 weeks ago


    Cavite City, Calabarzon, Philippines Cobden & Carter International Full time

    Role DescriptionThis is a full-time on-site role for a Team Leader - Travel Account. The Team Leader will be responsible for managing and leading a team, handling account management tasks, ensuring excellent customer service, and maintaining effective communication. The role is located in Muntinlupa City.Qualificationsat least 2 years Team Lead experience in...

  • Team Leader

    2 weeks ago


    Davao City, Davao, Philippines TORCH Solutions Full time

    Urgent hiring for Team Leader, at least 3 years Team Lead experience.If sounds like you, then we want youProcess: Onsite / OTP Initial Interview Get hired over the phoneLocation: Davao CityQualifications:At least 3 years Team Lead experienceWith experience handling telco, billing, sales or CSR accountAt least B2 english comms

  • team leader

    2 weeks ago


    Quezon City, National Capital Region, Philippines Paragon Communications Corp. Full time

    We are seeking a dynamic and results-driven individual to join our team as a Sales Team Leader. The ideal candidate will have a proven track record in sales management, with experience in house-to-house selling, particularly in the telecommunications sector. As a Sales Team Leader, you will be responsible for leading and motivating a team of sales...

  • Warehouse Team Leader

    2 weeks ago


    San Fernando, Central Luzon, Philippines DHL Supply Chain Phils. Inc. Full time

    Team Lead the running of a safe and efficient operation, working within clear guidelines to help achieve all warehousing standards and defined outcomes for its responsibility area/shift approach.Assist the Operations Supervisor in overseeing the process flow and controls of warehouse operations including the Pick and Pack, Expedite and Shipping operations....