Learning and Documentation Specialist

4 days ago


Quezon City, National Capital Region, Philippines LeadAdvisors Full time

About the RoleWe are looking for a highly organized and detail-oriented Training Documentation & Knowledge Base Specialist to structure, manage, and maintain our internal training materials.Your role will be to organize training documents, create structured guides, and ensure all resources are easily accessible and updated. This is a fast-paced role requiring someone who can quickly convert information into clear, structured training materials without unnecessary complexity.You don't need to be a designer, but creativity in structuring content is a plus. If you have experience with document management, training guides, and organizing knowledge bases, we'd love to hear from youKey Responsibilities:* Manage & update training materials in Google Docs, Notion, and LMS platforms.* Organize and structure content for easy access by sales, retention, and operations teams.* Create step-by-step guides, process documentation, and structured knowledge base articles.* Track issues & integrate fixes into training materials based on real-world challenges.* Ensure all resources remain updated, well-structured, and version-controlled.Qualifications* 2 years of experience in document management, training content, or knowledge base organization.* Expert in Google Docs, Notion, or other content organization tools.* Highly structured, fast, and detail-oriented with strong organizational skills.* Ability to take complex information and turn it into simple, clear guides.* LMS or process documentation experience is a plus, but not required.* Works well independently and can prioritize tasks efficiently.NOTE: ACCEPTED APLICANTS MUST BE WILLING TO WORK ONSITE IN QUEZON CTY



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