Mandarin-Speaking Bilingual Customer Expert

2 weeks ago

Ortigas, Philippines Addforce Human Resource Solution Inc Full time

Job Title: Mandarin-Speaking Bilingual Customer Expert Location: Rockwell, Ortigas Work Setup & Schedule: Onsite | Shifting Schedule Salary Package: 75,000.00 Job Description We are seeking Mandarin-speaking Customer Experts (open to both native and non-native speakers) who are passionate about delivering excellent customer service. The successful candidate will assist clients through various communication channels, ensuring accurate, efficient, and timely support in both Mandarin and English. Qualifications Proficient in Mandarin (reading, writing, and speaking) At least 6 months of experience in the BPO industry Willing to work onsite in Rockwell, Ortigas Amenable to work on a shifting schedule Applicants are encouraged to include their job description, duties and responsibilities, tools used, certifications, and training in their CV for faster screening. Recruitment Process Phone Screening and Validation Profile Creation and English Assessment HR Interview Language Assessment Client Interview Job Offer

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