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Quality Assurance Manager
2 weeks ago
As a QA Manager at TASQ Staffing Solutions, you will be responsible for ensuring the highest quality of services in our insurance department. We are looking for an experienced professional who can lead our QA team and drive excellence in quality framework deployment.
In this role, you will have the opportunity to work on new transitions, implement quality tools, and analyze results to improve our processes. Your extensive knowledge of NPS, CSAT, and 7 QC tools will be invaluable in achieving our goals.
We require a Bachelor's/College Degree holder with a minimum of 5 years of experience in a QA Manager role in BPO. Your non-negotiables must include insurance account background, knowledge of quality tools and analysis, and understanding of NPS calculation.
This is a challenging yet rewarding role that requires immediate start. If you have the skills and experience we're looking for, please apply now.
