Learning and Development Specialist

2 weeks ago

Pasig City, Philippines CEPAT KREDIT FINANCING INC. Full time

JOB DESCRIPTION:- Develop, design, and deliver training programs that align with operation’s goals and enhance the skills of new hires and tenure operations personnel.- Create engaging and interactive learning materials, ensuring they are relevant to the operation’s needs.- Conduct regular needs assessments to identify skill gaps and learning needs within the organization.- Collaborate with operation department’s heads and HR to understand specific team requirements and develop targeted training solutions.- Monitoring and tracking of trainee’s performance during and after their onboarding training.- Helps in establishing and implementing refreshers and upskill trainings for operation personnel.- May be assign to travel to different areas from time to time to train employees and ensure the training effectiveness and efficiency.- Helps in implementing our NEO Program initiatives and training related to operations.- Establish evaluation mechanisms to measure the effectiveness of training programs.- Collect feedback from participants to continuously improve and enhance the learning experience.- Maintain accurate records of training attendance, assessments, and certifications.- Collaborate with internal stakeholders, including HR, department heads, and external training providers, to ensure seamless execution of learning initiatives.JOB SPECIFICATIONS:- Educational Requirement: A bachelor’s degree in human resource management, education, business, or a related field.- Work Experience: At least 1 year of experience in training and talent development.JOB COMPETENCIES:- Proven experience in designing and delivering training programs- Strong analytical and problem-solving skills.- Excellent communication and interpersonal skills.- Familiarity with e-learning platforms and technology-driven learning solutions.- Ability to collaborate with cross-functional teams and adapt to a dynamic work environment.- Experience in delivering training to operations

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