HR Manager

4 days ago

Quezon City, Philippines Global Cosmetics Full time

The HR Manager oversees all human resources functions for a retail company. The role ensures smooth HR operations, compliance with Philippine labor laws, and alignment of HR practices with the company’s goals. A key focus is supporting the retail workforce through effective recruitment, employee engagement, and talent management while fostering a positive and productive work environment.Key Responsibilities:1. Recruitment and Talent Acquisition•Develop and execute strategies to recruit sales associates, store staff, and back-office personnel.•Manage the hiring process, including job postings, screening, interviews, and onboarding for store and corporate roles.•Build partnerships with local universities and communities for talent pipelines.2. Employee Relations and Engagement•Act as the primary point of contact for employee concerns, grievances, and workplace disputes.•Implement engagement activities tailored for retail staff, such as recognition programs, team-building events, and wellness initiatives.•Promote a positive and inclusive workplace culture across store branches and corporate offices.3. Performance Management•Oversee the performance appraisal process, providing tools and training to store managers.•Collaborate with department heads to set performance goals and develop action plans for underperforming employees.•Monitor sales staff performance metrics and support coaching initiatives.4. Training and Development•Conduct needs assessments to determine training requirements for sales, customer service, and leadership roles.•Organize workshops and on-the-job training programs for store staff.•Develop leadership development initiatives for potential managers and supervisors.5. Compensation and Benefits•Manage payroll and ensure timely processing in collaboration with the finance team.•Administer government-mandated benefits (SSS, PhilHealth, Pag-IBIG, and 13th-month pay) •Conduct market research to maintain competitive salaries, especially for frontline retail roles.6. Legal Compliance and Labor Relations•Ensure compliance with the Philippine Labor Code, including proper handling of work hours, overtime, and rest day regulations for retail workers.•Handle disciplinary actions, terminations, and employee grievances with proper documentation.•Serve as the company representative for labor inspections and liaise with the Department of Labor and Employment (DOLE).7. Strategic HR Planning•Collaborate with management to forecast staffing needs, especially during peak seasons.•Develop strategies for talent retention in retail, reducing turnover rates.•Use HR metrics to analyze and improve employee satisfaction and operational efficiency.8. Policy Development and Implementation•Develop and update HR policies that address the unique needs of a retail environment, such as attendance, store transfers, and incentives.•Communicate policies to employees and ensure consistent implementation across locations.•Monitor compliance with policies and recommend improvements as needed.Qualifications:Education:•Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.•Professional certification (e.g., CHRP, SHRM, CIPD, or other license and certification) is an advantage.Experience:•At least 5 years of HR experience, with 2+ years in a managerial role, preferably in a retail or service-oriented industry.•Strong understanding of Philippine labor laws and retail HR challenges.Skills:•Excellent interpersonal and communication skills, especially with frontline workers.•Leadership and team management capabilities.•Proficiency in HRIS systems and payroll tools.•Strong organizational and problem-solving skills.Key Competencies:•Adaptability: Ability to manage HR challenges in a fast-paced retail environment.•Conflict Resolution: Expertise in mediating employee disputes and maintaining harmony.•Retail Awareness: Understanding of the unique dynamics of a retail workforce.•Customer Focus: Ensure that HR practices support customer satisfaction through well-managed employees.Work Environment:•Primarily office-based with regular visits to store branches for employee engagement and operational support.•Requires flexibility to address urgent HR issues, especially during peak sales periods.

  • HR Manager

    5 days ago

    Quezon City, Philippines Global Cosmetics Full time

    The HR Manager oversees all human resources functions for a retail company. The role ensures smooth HR operations, compliance with Philippine labor laws, and alignment of HR practices with the company’s goals. A key focus is supporting the retail workforce through effective recruitment, employee engagement, and talent management while fostering a positive...

  • HR Manager

    5 days ago

    Quezon City, Philippines Global Cosmetics Full time

    The HR Manager oversees all human resources functions for a retail company. The role ensures smooth HR operations, compliance with Philippine labor laws, and alignment of HR practices with the company’s goals. A key focus is supporting the retail workforce through effective recruitment, employee engagement, and talent management while fostering a positive...

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