Technical Support Associate
1 month ago
We are looking for a proactive and customer-focused Technical Support Associate to provide exceptional assistance to our clients and users. This role involves troubleshooting technical issues, resolving customer inquiries, and ensuring a smooth user experience with our products and services. The ideal candidate will have strong technical knowledge, excellent communication skills, and a passion for problem-solving.Key Responsibilities:· Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat.· Diagnose and troubleshoot technical issues related to hardware, software, or applications.· Provide step-by-step guidance and solutions to resolve customer issues promptly and effectively.· Escalate complex problems to higher-level support teams or engineers as necessary.· Assist in configuring, setting up, and maintaining customer systems and accounts.· Test and replicate reported issues to identify root causes.· Collaborate with internal teams to ensure timely issue resolution and continuous improvement.· Stay up to date with product knowledge, system updates, and new features.· Contribute to the development of support documentation, FAQs, and knowledge base articles.Key Requirements:· In-depth knowledge of IT infrastructure, systems, and networking.· Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent experience.· 1+ years of experience in technical support, helpdesk, or a related role. Fresh graduates also welcome.· Strong troubleshooting and problem-solving skills.· Familiarity with operating systems (Windows, macOS, Linux) and common software applications.· Basic knowledge of networking concepts (IP, DNS, VPNs).· Excellent communication skills, both verbal and written.· Patience and ability to explain technical concepts to non-technical users.· Ability to work independently and as part of a team in a fast-paced environment.
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Technical Support Associate
1 month ago
Ortigas, Pasig, Philippines CEPAT KREDIT FINANCING INC. Full timeWe are looking for a proactive and customer-focused Technical Support Associate to provide exceptional assistance to our clients and users. This role involves troubleshooting technical issues, resolving customer inquiries, and ensuring a smooth user experience with our products and services. The ideal candidate will have strong technical knowledge, excellent...
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Technical Support Associate
1 week ago
Pasig, National Capital Region, Philippines Azeus Systems Limited Full timeAzeus Systems Limited is seeking a skilled and dedicated Technical Support Associate to join our team. As a key member of our support staff, you will play a crucial role in delivering exceptional customer service and ensuring the timely resolution of technical issues.Key Responsibilities:Respond to customer inquiries via phone, email, or online web...
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Technical Support Associate
1 month ago
Ortigas, Pasig, Philippines CEPAT KREDIT FINANCING INC. Full timeWe are looking for a proactive and customer-focused Technical Support Associate to provide exceptional assistance to our clients and users. This role involves troubleshooting technical issues, resolving customer inquiries, and ensuring a smooth user experience with our products and services. The ideal candidate will have strong technical knowledge, excellent...
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Ortigas, Pasig, Philippines CEPAT KREDIT FINANCING INC. Full timeWe are seeking a highly skilled Technical Support Associate to join our team at CEPAT KREDIT FINANCING INC. This role offers a unique opportunity to work with cutting-edge technology and provide exceptional support to our clients.About the RoleAs a Technical Support Associate, you will be responsible for providing timely and effective technical assistance to...
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Pasig, National Capital Region, Philippines CEPAT KREDIT FINANCING INC. Full timeWe are seeking a highly skilled Technical Support Associate to join our team at CEPAT KREDIT FINANCING INC. as a Technical Support Associate. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients and users.About the RoleThe ideal candidate will have strong technical knowledge, excellent...
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Technical Support Operations Director
4 days ago
Pasig, National Capital Region, Philippines Datamatics Careers- Philippines Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support Operations Director to join our team in the Philippines.The successful candidate will be responsible for leading the technical support team, ensuring high-quality service delivery, and implementing process improvements.Key Responsibilities:Lead and manage the technical support...
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Accounting Support Associate
9 months ago
Pasig, Philippines Camara Custodio & Co., CPAs Full time ₱14,000 - ₱22,000We are looking for accounting graduates, or accountancy/finance related graduates.Duties and Responsibilities:Provide accounting support services, such as: Tax Compliance ReportingGeneral accounting or bookkeeping. Maintaining books of account. Job Details:Those with previous accounting experience may also apply, for junior associate positions or senior...
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Customer Support Associate
1 month ago
Pasig, National Capital Region, Philippines Neksjob Full timeAbout NeksjobWe are a dynamic company looking for a skilled Customer Support Associate to join our team.
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Technical Support
4 days ago
Pasig, Philippines Visaya Knowledge Process Outsourcing Full timeVisaya KPO Ortigas site Technical Support at least college level with 6 months Up BPO experience willing to work onsite night shift good communication skills send your CV at AYabut@visayakpo.com or angelisticmicky05@gmail.com See more
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Technical Support
4 days ago
Pasig, Philippines Visaya Knowledge Process Outsourcing Full timeVisaya KPO Ortigas site Technical Support at least college level with 6 months Up BPO experience willing to work onsite night shift good communication skills send your CV at or See more
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Technical Support Specialist
4 weeks ago
Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Visaya Knowledge Process Outsourcing. As a key member of our technical support group, you will provide top-notch assistance to users via various channels, ensuring they receive expert help with their hardware, software, and network issues.Key...
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Technical Support Engineer
3 months ago
Pasig, Philippines Revtra Pro Inc. Full time"● Provide first-level technical support via phone, email, and chat to customers and internal teams. ● Troubleshoot and diagnose hardware and software issues, providing timely resolutions. ● Document all support interactions in the ticketing system, ensuring accurate records of issues and resolutions. ● Collaborate with engineering and product teams...
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Technical Support Specialist
1 month ago
Pasig, National Capital Region, Philippines Nityo Infotech Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients.Job SummaryThe ideal candidate will have at least 8 months of experience in a related field and possess strong problem-solving skills, with...
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Technical Support Specialist
4 weeks ago
Pasig, National Capital Region, Philippines Datamatics Careers- Philippines Full timeJob Title: Technical Support SpecialistOverviewThe Technical Support Specialist role at Datamatics Careers- Philippines is a pivotal position that requires exceptional technical expertise, strong communication skills, and a customer-centric approach.Estimated Salary Range$35,000 - $50,000 per annum, depending on experience and qualifications.Job...
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Technical Support Analyst
7 months ago
Pasig, Philippines JK Network Services Full timeCompany Profile: A well-know BPO company that offers a digital transformation solutions and IT consulting servicesPosition: Technical Support AnalystCompany Industry: BPO CompanyWork Location: OrtigasWork Schedule: Morning-Mid shiftWork Set Up: OnsiteSalary: Php 25,000-Php 30,000Benefits:· Insurance and HMO· Career growth· Company perks· Work life...
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Technical Support Professional
1 month ago
Pasig, National Capital Region, Philippines Gratitude Jobs Full timeJob Title: Technical Support RepresentativeWe are Gratitude Jobs, a dynamic company seeking skilled Tech Support Representatives to join our team. In this role, you will provide exceptional support to our clients, resolving technical issues and ensuring their satisfaction.Responsibilities:Respond to customer inquiries via phone, email, or chat. Troubleshoot...
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Technical Support Team Lead
4 days ago
Pasig, Philippines CEPAT KREDIT FINANCING INC. Full timeThe Technical Support Lead will be responsible for managing the day-to-day operations of the technical support team, ensuring timely and efficient resolution of all IT-related issues. The individual will oversee a team that provides direct technical support to employees, troubleshooting and resolving hardware and software problems. The lead will be...
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Pasig, Philippines Hr1001 Full timeTDCX Philippines "please attached your cv with your email address included as well" #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands and be with awesome, diverse people. Be home,...
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Customer Support Associate
5 days ago
Pasig, National Capital Region, Philippines Azeus Systems Limited Full timeWe are seeking a highly skilled Customer Support Associate to join our team at Azeus Systems Limited. In this role, you will act as the first point of contact for support cases, directly reporting to the Support Manager.Key Responsibilities:Attend to support cases via phone, email, or online web toolsProvide clear and concise product usage and sales...
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Technical Support Specialist
6 days ago
Pasig, National Capital Region, Philippines Datamatics Careers- Philippines Full time**Job Overview**We are seeking a skilled Technical Support Specialist to join our team at Datamatics Careers- Philippines. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users.**About the Role**The ideal candidate will have a strong background in Information Technology and excellent...