Technical Support Representative Inflight Retail Account
2 days ago
TDCX Philippines
"please attached your cv with your email address included as well"
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore
We offer competitive salary
On regarding your job descriptions you can asked the HR upon application process
Who are we looking for?
Candidates who have achieved a minimum of at least 1-year in college or have finished an associate or diploma course.
Minimum of 12 months experience in an L2 technical support line of business, preferably (TELCO) smartphone or point-of-scale devices (POS) technical support
Experience in supporting a blended LOB (voice, emails, and tickets) is preferred but not required
Must be a great team player with the right attitude to work with our international teams and external partners
Strong verbal and written English communication skills
Amenable to work in rotating shifts
Can work in Ortigas Center, Pasig City
About
We’re passionate about helping brands achieve their business outcomes by providing outstanding customer experience (CX).
Our global team of CX professionals excels at resolving customer issues, driving sales, and safeguarding online communities on behalf of our clients who outsource their CX needs to us.
The core of our mission is to relieve our clients from the complexities of assembling large, multilingual specialist teams, managing infrastructure, and navigating intricate processes. This allows our clients to concentrate on their strategic goals while we handle the complexities behind the scenes
We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.
Our CX expertise, innovative technology, proven track record, and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
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