Quality Assurance Manager

4 weeks ago


Cebu City, Philippines HRTX Full time

This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: Cebu Shift: Night Shift Set-up: Onsite Start Date: June / ASAPKey Responsibilities:- Develop and manage QA policies, procedures, and performance standards- Conduct audits, identify quality issues, and oversee corrective actions.- Collaborate with cross-functional teams to ensure product/service quality.- Monitor compliance with industry and regulatory standards (e.g., HIPAA, ISO).Qualification:- 3 years of experience as QA Manager- Handled at least a team of 6-8 members- Experience in Healthcare BPO is preferred- Has knowledge on various quality improvement tools and techniques like Kaizen, Lean six sigma, FMEA etc.



  • Cebu City, Philippines HRTX Full time

    This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: CebuShift: Night ShiftSet-up: OnsiteStart Date: June /...


  • Cebu City, Central Visayas, Philippines HRTX Full time ₱1,200,000 - ₱2,500,000 per year

    This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: Cebu Shift: Night Shift Set-up: Onsite Start Date: June...


  • Cebu City, Central Visayas, Philippines HRTX Full time ₱800,000 - ₱1,200,000 per year

    This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes.Location: Cebu Shift: Night Shift Set-up: Onsite Start Date: June...

  • Quality Assurance

    2 weeks ago


    Cebu City, Central Visayas, Philippines Shamrock Bakery and Restaurant Corporation Full time ₱250,000 - ₱750,000 per year

    QUALITY ASSURANCEArea of Assignment: Mactan (1) Minganilla(1)JOB SUMMARYThe Quality Assurance (QA) is responsible for ensuring that all bakery products are manufactured and released in compliance with internal quality standards, customer specifications, and regulatory requirements. The role involves monitoring production processes, implementing food safety...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱200,000 - ₱600,000 per year

    Position Title: QA Manager - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Bachelor's Degree Work Experience: At least 4 years of experience as a QA Manager in any industry, preferably in retailKnowledge of quality...


  • Quezon City, National Capital Region, Philippines GOLDENGREEN(TM) Full time ₱900,000 - ₱1,200,000 per year

    Role DescriptionThis is a full-time remote role for a Quality Assurance Manager. The Quality Assurance Manager will be responsible for overseeing the entire QA process, including developing and implementing quality assurance policies and procedures, conducting inspections, and identifying quality issues. The role involves coordinating with various...


  • Cebu City, Philippines Nezda Global Full time

    Join one of the top global BPOs supporting premier banking and fintech clients. The company is known for delivering best‑in‑class customer experience operations across multiple regions. You’ll be part of a culture that values accuracy, innovation, and professional growth. About the Role As a Lead Quality Analyst , you’ll audit cases and calls, coach...


  • Cebu City, Philippines Dexcom Full time

    The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting...


  • Cebu City, Philippines HRTX Full time

    This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes. Location: Cebu Shift: Night Shift Set-up: Onsite Start Date:...


  • Cebu City, Philippines HRTX Full time

    This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office processes. Location: Cebu Shift: Night Shift Set-up: Onsite Start Date:...