Front Office Receptionist

11 hours ago


Manila, Philippines City Garden GRAND Hotel Makati Full time

We wish to employ the service of a receptionist. At our Hotel, Our Receptionist is the first point of contact for guests, delivering exceptional customer service to ensure a welcoming and seamless experience. This role requires professionalism, strong communication skills, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Key Responsibilities

Guest Services: Greet guests warmly, manage check-in and check-out processes, and respond to guest inquiries and requests promptly.

Reservations Management: Handle bookings, cancellations, and modifications via phone, email, or in-person, ensuring accuracy in reservation systems.

Customer Support: Address guest concerns or complaints professionally, escalating issues to management when necessary.

Coordination: Liaise with housekeeping, maintenance, and other departments to fulfill guest needs and maintain smooth operations.

Administrative Tasks: Process payments, issue invoices, and maintain accurate records of guest transactions and interactions.

Information Provision: Provide guests with information about hotel amenities, local attractions, and services.


Qualifications


Previous experience in customer service or hospitality preferred.

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities.

Friendly, professional demeanor with a focus on guest satisfaction.

Ability to work flexible hours, including weekends and holidays.


Working Conditions

Fast-paced environment with frequent guest interactions.

May require standing for extended periods and working in shifts.



  • Manila, Philippines Hotel Okura Manila Full time

    As Our hotel receptionist,you would be the first point of contact for guests, responsible for creating a positive first impression and ensuring a smooth check-in and check-out process.You will also be responsible for handling reservations, manage guest inquiries, process payments, and provide information about the hotel and local attractions. Duties And...


  • City of Dreams Manila, Philippines Melco Resorts & Entertainment Full time ₱15,000 - ₱30,000 per year

    REQ13402 Front Office Receptionist (Open)POSITION SUMMARY:Receptionist, Front Office is responsible for delivering a positive and quality customer service experience through providing check-in, check-out and related services to guests and visitors to City of Dreams Manila in accordance with departmental set service standards.PRIMARY RESPONSIBILITIES:Performs...

  • Receptionist

    4 weeks ago


    Manila, Philippines The Bayleaf Intramuros Full time

    We are looking for a receptionist to perform a variety of administrative and clerical tasks. Responsibilities Serve visitors by greeting, welcoming, directing and announcing them appropriately Answer, screen and forward any incoming phone calls while providing basic information when needed Receive and sort daily mail/deliveries/couriers Maintain security...

  • Receptionist

    3 days ago


    manila, Philippines The Bayleaf Intramuros Full time

    We are looking for a receptionist to perform a variety of administrative and clerical tasks. Responsibilities Serve visitors by greeting, welcoming, directing and announcing them appropriately Answer, screen and forward any incoming phone calls while providing basic information when needed Receive and sort daily mail/deliveries/couriers Maintain security...


  • Manila, Philippines City Garden GRAND Hotel Makati Full time

    We wish to employ the service of a receptionist. At our Hotel, Our Receptionist is the first point of contact for guests, delivering exceptional customer service to ensure a welcoming and seamless experience. This role requires professionalism, strong communication skills, and the ability to handle multiple tasks efficiently in a fast-paced environment. Key...

  • Receptionist

    2 weeks ago


    Manila, National Capital Region, Philippines THE RITZ HOTEL AT GARDEN OASES Full time ₱348,000 - ₱1,044,000 per year

    We are looking for a receptionist to perform a variety of administrative and clerical tasks.ResponsibilitiesServe visitors by greeting, welcoming, directing and announcing them appropriatelyAnswer, screen and forward any incoming phone calls while providing basic information when neededReceive and sort daily mail/deliveries/couriersMaintain security by...


  • Magallanes, Metro Manila, Philippines FABTECH GROUP OF COMPANIES Full time ₱150,000 - ₱250,000 per year

    Job description:The Receptionist with Sales Function is responsible for providing a welcoming and efficient front desk experience for visitors and clients while supporting sales activities of the company. This role combines administrative excellence with customer service and basic sales support to ensure smooth operations and improved customer...

  • Receptionist

    6 days ago


    Manila, Philippines SMARTPARK SYSTEMS SOLUTIONS INC. Full time

    The Receptionist plays a key role in delivering outstanding service to clients, tenants, and guests. This position ensures smooth front desk operations, provides tenant and client support, maintains office upkeep, and upholds company standards on safety, security, and compliance. The role requires professionalism, strong communication skills, and a...

  • Clinic Receptionist

    2 weeks ago


    Manila, National Capital Region, Philippines Diltex Mart Full time ₱250,000 - ₱350,000 per year

    About UsJan Medical Group is a premier medical and weight-loss clinic committed to delivering high-quality, patient-centered care. We combine professionalism, innovation, and compassion to help our patients achieve their health and wellness goals.We are currently looking for a Clinic Receptionist with an HRM (Hotel and Restaurant Management) background who...

  • Receptionist

    2 weeks ago


    Ugong, Metro Manila, Philippines Primus@ Knowledge Specialist Full time ₱150,000 - ₱250,000 per year

    Key ResponsibilitiesFront Desk Management• Greet and assist visitors, employees, and applicants in a warm, professional manner.• Manage the visitor logbook, issue visitor passes, and coordinate approvals for guest entry.• Answer and route incoming calls; respond to general inquiries via phone or email.• Assist with scheduling meetings and booking...