Customer Service Representative

2 weeks ago


Quezon City, Philippines Teleservices Jobs Full time

Are you experienced in financial services, mortgage, or brokerage accounts? We're looking for Customer Service Representatives to join our Banking & Financial Services (BFS) team If you're a high school graduate with at least 1 year of relevant experience, this is your opportunity to grow with a leading company.

Qualifications:
- At least high school graduate
- Minimum of 1 year BPO experience handling a finance-related, mortgage, or brokerage account
- Willing to work on a shifting schedule
- Strong communication and customer service skills
- Amenable to work on-site

Job Responsibilities:
- Handle inbound and outbound customer service calls for banking and finance-related concerns
- Assist clients with account inquiries, transaction issues, and product information
- Ensure accuracy and compliance with financial regulations and policies
- Provide excellent service and support to clients in a timely manner

Perks and Benefits:
- Performance-based incentives
- HMO and other benefits
- Career growth opportunities



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