Pega Support Engineer

We are hiring a Tier 1 support engineer to join our Managed Services team. In this role you will be supporting_ daily with a variety of Pega support issues. You will be responsible for password resets, troubleshooting, and MACD (move, add, change, delete). You will triage the situation and escalate issues to the development team for fixing. You will work...

We are hiring a Tier 1 support engineer to join our Managed Services team. In this role you will be supporting_ daily with a variety of Pega support issues. You will be responsible for password resets, troubleshooting, and MACD (move, add, change, delete). You will triage the situation and escalate issues to the development team for fixing. You will work...

Qualifications:PEGA Certified System Architect CertificationPEGA /Certified Senior System ArchitectProven solution engineering and real world delivery experienceClear & confident technical communication skillsPEGA Certified Lead System ArchitectAgile/SCRUM certificationContinuous Integrated Testing experience

Qualifications: PEGA Certified System Architect Certification PEGA /Certified Senior System Architect Proven solution engineering and real world delivery experience Clear & confident technical communication skills PEGA Certified Lead System Architect Agile/SCRUM certification Continuous Integrated Testing experience

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...

Responsibilities • Candidate will act as the Twilio Enabler (L3), supporting internal users for any of their Twilio platform and engineering concerns. • Candidate will gather feedback from the internal Twilio users, to identify their pain points, and from there improve/enhance their experience with the Twilio platform. • Candidate will do enhancements...

L4 SUPPORT ADMIN – Enterprise Integration; Middleware SupportManage team ticket queue and resolve in timely manner. Hands on experience in password management, application configuration. Develop and maintain accurate technical and user documentation. Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary....

ManilaKey ResponsibilitiesInvestigate and resolve policy violationsStay up-to-date on Google Play policies and best practicesMaintain reactive and proactive communications with developers to fix any policy complications theyre experiencing with their appsMaintain a schedule of consistent follow-ups based on a mix of canned responses and white-glove...

Manila Key Responsibilities Investigate and resolve policy violations Stay up-to-date on Google Play policies and best practices Maintain reactive and proactive communications with developers to fix any policy complications theyre experiencing with their apps Maintain a schedule of consistent follow-ups based on a mix of canned responses and white-glove...

Manila Key Responsibilities Investigate and resolve policy violations Stay up-to-date on Google Play policies and best practices Maintain reactive and proactive communications with developers to fix any policy complications theyre experiencing with their apps Maintain a schedule of consistent follow-ups based on a mix of canned responses and white-glove...

L4 SUPPORT ADMIN – Enterprise Integration; Middleware SupportManage team ticket queue and resolve in timely manner. Hands on experience in password management, application configuration. Develop and maintain accurate technical and user documentation. Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary....

This role is a business facing technology support role within the Securities Services technology group of JPMorgan, responsible for supporting technology solutions for various products within Securities Services, supporting both the business within Asia Pacific sites and globally.The key responsibility in the role is the support and maintenance of both...

Office Location: ManilaDuties and Responsibilities:Advanced Technical Support: Addressing and resolving complex technical issues that L1 and L2 support are unable to resolve. Handling escalated customer support requests that require in-depth technical knowledge.Troubleshooting complex technical issues by analyzing logs, providing root cause analysis,...

Who we are: eFlexervices is a BPO company with a legacy spanning 21 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just...

Job Descriptions1. Provide first level support through diagnosing or troubleshooting problems and implementing corrective action either remotely;2. Following the SLA, isolate issues, identify and follow the proper escalation path for issues beyond the scope of support;3. Using the ticketing tool, log all updates and troubleshooting procedures performed...

To fulfill aftersales needs of customers in the assigned territoryResponsible to maintain response time & uptime when providing services to customersResponsible for instruments installation and warranty service in the field.Responsible for billable service.Perform field service, maintenance and installation of instrumentation and the accessories.Provide...

Who we are: eFlexervices is a BPO company with a legacy spanning 21 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just...

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established...

Assist in preparing cost data for proposals and contract negotiations. Determine project scope, define requirements, work with the team and others to coordinate production, and meet deadlines and customer requirements. Develop and implement cost recording, reporting, and analyzing standards, programs, and reports. Performs performance monitoring and control...