Engineering Support Specialist
3 weeks ago
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis is looking to hire an Engineering Support Specialist. This position will provide technical expertise to the platform teams and the business enabling continued operation and optimization of the concerned applications.
Role Accountabilities:
- Act as a platform-agnostic technical advisor
- Work closely with cross-functional teams to understand technical requirements and contribute to solutions that meet project goals and drive operational efficiency
- Provide technical guidance to the business and platform teams
- Help administration and maintenance of license servers, Appstore, 3rd line requests
- Create and maintain specialty-specific KBAs plus monitor adherence and usage within support levels 1 and 2
- Specialty may vary as follow: platform-specific, IT architecture, automation, citizen development, SQL, AR/VR visualization
- Support requirements gathering, testing, deployment, and ongoing maintenance and support.
- Support application patches, upgrades and enhancements, version testing and management of Appstore software packages
- Support that the application estate is secure, reliable, and performing optimally
- Support resolution of escalations, feedback, and communications
- Ensure technical specifications are in accordance with industry best practices and Arcadis' standards
- Other related tasks as assigned by line manager
- 2+ years' of experience in a similar role.
- Bachelor's Degree in Engineering / Computer Science or equivalent training and experience in the IT / AEC Industry.
- Experience with Ticketing Systems such as Remedyforce and Helix.
- Good technical knowledge and understanding of the platforms and portfolio
- Ability to independently solve simple problems and accomplish tasks in a logical, methodical, and time-efficient manner when given high-level tasks or objectives.
- Good interpersonal, problem-solving skills with the ability to work independently and in a global team.
- (Preferred) Good knowledge of automation & coding technologies like Forge, APIs, C#, Python.
- (Preferred) Good knowledge of licensing methodologies (such as sentinel, RLM, flexlm, flexnet, code meter.
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.
Join Arcadis. Create a legacy
#JoinArcadis
#CreateALegacy
#Hybrid
#TechnologyPH
-
Engineering Support Specialist
4 weeks ago
Manila, Philippines Arcadis Full timeArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...
-
Customer Support Engineer
3 weeks ago
Philippines Universal Access and Systems Solutions Inc. Full timeJob Overview:Customer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.Customer Support Engineers are also responsible for creating and presenting technical documentations to the...
-
L1 Support Specialist
4 days ago
Manila, Philippines OneByZero Full timeThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users. You will be...
-
IT Desktop Support Specialist
3 weeks ago
Philippines Fluor Corporation Full timeJob DescriptionThe Associate Specialist II has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms. . Assess, maintain, support, and...
-
L1 Support Specialist
6 days ago
Manila, Philippines OneByZero Full timeThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users. You will be...
-
Technical Support Specialist
3 weeks ago
Philippines, Manila Shepherd Full timeDescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...
-
Customer Support Engineer
3 weeks ago
Philippines Universal Access and Systems Solutions Inc. Full timeYour End-to-End IT Solutions PartnerThe RoleJob OverviewCustomer Support Engineers provide technical support to the security solutions for our customers. You will be responsible for resolving tickets under security solutions such as, but not limited to, firewall, web security, email security.Customer Support Engineers are also responsible for creating and...
-
Technical Support Specialist
4 weeks ago
Manila, Philippines Shepherd Full timeDescriptionJob Title: Technical Support SpecialistWorking Hours: Full-time, Mondays - Fridays, TBDLocation: RemotePay Rate: $1200 - $2000/monthAbout The RoleWe are currently seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for assisting customers with technical issues, troubleshooting problems, and...
-
Construction Support Specialist I
3 weeks ago
Philippines Fluor Corporation Full timeJob DescriptionA Construction Support Specialist I plans and performs work requiring sound engineering judgment in the evaluation, organization, and execution of assignments. May implement and execute construction support activities on projects worldwide. On small projects the Construction Support Specialist I may function as the 'lead' for construction...
-
Manila, Philippines Talent Acquisition Specialist Full timeTECHNICAL SUPPORT MUST BE BS ELECTRONICS ENGINEERING OR ELECTRICAL ENGINEERINGKnowledge, Skills and Abilities 1 year experience on hardware installation, network installation and othertechnical support functions. Good oral and written communications skills Knowledge in electrical A good team player, people oriented. Can work with minimum...
-
T1 Support Specialist
3 weeks ago
Philippines EMAPTA Full timeJob DescriptionPurpose of the PositionTo provide quality service and support to all InspectRealEstate customers.Responsibilities and Duties. Provide excellent customer service and product support. Understand & continuously improve knowledge of the IRE suit of products. Perform all tasks with a genuine customer focus to identify and respond to customers'...
-
Data Integration Support Specialist
2 weeks ago
Philippines, Manila HyLogic Full timeData Integration Support SpecialistHylogic is at the heart of redefining the SCM landscape for the Fortune 500 'giants', with a primary focus on the FMCG industry.At HyLogic we are looking for a talented Data Integration Support Specialist to join our team.We are looking for highly skilled Level 2- Level 3 specialists to join our Data Integration SRE Team....
-
Location Work Place Engineering Specialist
2 weeks ago
Philippines Neksjob Philippines Full timeLocation WP Engineering SpecialistWorkplace EngineeringLocation WP Engineering SpecialistMandaluyongDescriptionResponsible for cluster / site specific critical environment management, small projects, and preventive maintenance related matters of Company.Reports directly to Location Workplace Engineering Manager.Works with other Cluster Engineers and other...
-
Accounting Software Support Specialist
2 weeks ago
Manila, Philippines Tyler Technologies Full timeDescriptionLooking for a meaningful way to apply your education in Accounting or Finance Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro Financial Management Suite. Tyler Technologies is a leading provider of...
-
Philippines Talent Acquisition Specialist Full timePOSITION: PRE-SALES ENGINEER/ONSITEWORKING LOCATION: PASIGSALARY: 20K/30K PER MONTHJob SummaryAs a Pre-Sales Engineer in the LED and Large Format Display industry, your primary responsibility is to support thesales team by providing technical expertise and solutions to potential clients. You will play a crucial role inunderstanding customer requirements,...
-
L1 Customer Support Specialist
4 days ago
Manila, Philippines KNAK AI Full timeOverviewAs an L1 Customer Support Specialist at KNAK AI Solutions, you will be an integral part of our client support team, dedicated to ensuring efficient resolution of Level 1 support tickets and enhancing customer satisfaction for our client, HappyCo. This role requires excellent communication skills, a keen eye for detail, and a strong commitment to...
-
Product Technical Support Specialist
4 weeks ago
Philippines MicroSourcing Full timeComplaint escalation and production floor support:Complaint escalation: When Customer Service (CS) Representatives or Clinic Operations (CO) Representatives (see corresponding job profiles) need to escalate complaint related cases because they are unsure how to handle them, the Technical Support Specialist (along with the Cue onshore team) is one of the...
-
Data Integration Support Specialist
2 weeks ago
Manila, Philippines HyLogic Full timeData Integration Support SpecialistHylogic is at the heart of redefining the SCM landscape for the Fortune 500 'giants', with a primary focus on the FMCG industry.At HyLogic we are looking for a talented Data Integration Support Specialist to join our team.We are looking for highly skilled Level 2- Level 3 specialists to join our Data Integration SRE Team....
-
Application Support Specialist II
4 weeks ago
Philippines Fluor Corporation Full timeJob DescriptionThe Project Automation Specialist II provides local project support for Design and Procurement tools or other enterprise project automation technology. These technical specialists provide any end user project support, project configuration, or special project modifications required. . Provide technical configuration and office support for the...
-
Sr. IT Support Engineer
3 weeks ago
Philippines Stealth Monitoring, Inc. Full timeStealth Monitoring is looking for talented individuals like you! Be the next Sr. IT Support Engineer.The Sr. IT Support Engineer assumes a leadership role in the maintenance and configuration of advanced technology infrastructure, including Network Video Recorders, cameras, audio devices, and networking equipment. This position requires a high level of...