BPO Senior Operations Manager

5 months ago


Manila, Philippines Manpower Core Group Inc. Full time

You will conduct client program training and reinforcement training for new hires. You will also guide our newbies in their A-bay training up to their nesting period.In greater details, here are the tasks that you will be responsible for: Responsible for consistently delivering high-quality client training programs while adhering to the Company's training methodology.Facilitate training approach alignment and adherence to the Company's onboarding, New Hire Training, and A-Bay playbook requirements.Assist in the smooth integration of agents into Operations by supervising them via training courses and A-BayResponsible for administering training surveys at the conclusion of New Hire Training and A-Bay in order to measure and report on training effectiveness.Assesses training needs and learning styles.Here are the qualifications that is nice to have:Minimum of 4-7 years of experience in call center operations and/or prior experience in customer service and training experience in a service industry required; BPO/call center experience preferredTHIS WILL BE PROFILED FOR A FINANCIAL CAMPAIGN.Shifting Schedule, OnsiteBetter if can start ASAP.


  • Operations Manager

    2 months ago


    Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

    Job Profile Summary: The Manager, Site Solutions is responsible for providing management guidance to the Site Solutions Team. The Manager, Site Solutions functions as a subject matter expert for Site Solutions team members. This position is responsible for coordination with peers and subordinates for the overall resourcing of studies. Manages the internal...

  • Group Manager

    3 months ago


    Manila, Philippines Jobvet Philippines Full time

    Qualifications:- At least 2nd year college completed.- At least 3-5 years solid experience as a Senior Operations Manager in a BPO setup.- Extensive experience in any of the following: Sales, Insurance, or Chat.- Amenable to work onsite in Alabang office.Work set-up: Onsite, Alabang Work schedule: To be discussed (usually morning to mid shift) Benefits...

  • Group Manager

    3 months ago


    Manila, Philippines Jobvet Philippines Full time

    Qualifications: - At least 2nd year college completed. - At least 3-5 years solid experience as a Senior Operations Manager in a BPO setup. - Extensive experience in any of the following: Sales, Insurance, or Chat. - Amenable to work onsite in Alabang office. Work set-up: Onsite, Alabang Work schedule: To be discussed (usually morning to mid shift) ...

  • Group Manager

    3 months ago


    Manila, Philippines Jobvet Philippines Full time

    Qualifications: - At least 2nd year college completed. - At least 3-5 years solid experience as a Senior Operations Manager in a BPO setup. - Extensive experience in any of the following: Sales, Insurance, or Chat. - Amenable to work onsite in Alabang office. Work set-up: Onsite, Alabang Work schedule: To be discussed (usually morning to mid shift) ...

  • Operations Manager

    2 months ago


    Metro Manila, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

    Job Profile Summary: The Manager, Site Solutions is responsible for providing management guidance to the Site Solutions Team. The Manager, Site Solutions functions as a subject matter expert for Site Solutions team members. This position is responsible for coordination with peers and subordinates for the overall resourcing of studies. Manages the internal...


  • Manila, Philippines Neksjob Full time

    We are looking for a a dynamic and experienced Workforce Services Senior Manager to lead our team in delivering exceptional workforce solutions. Job Description/ Responsibilities -Overall management of the WFM account payables and QA cost structure and budget. -To support the Command Center leads for sales and RFP responses & responsible for...


  • Manila, Philippines Neksjob Full time

    We are looking for a a dynamic and experienced Workforce Services Senior Manager to lead our team in delivering exceptional workforce solutions. Job Description/ Responsibilities -Overall management of the WFM account payables and QA cost structure and budget. -To support the Command Center leads for sales and RFP responses & responsible for...


  • Manila, National Capital Region, Philippines Asian Development Bank (ADB) Full time

    Job Summary: The Senior Operations Assistant will provide operations support in various activities related to project processing and administration, analytical, statistical, and accounting aspects of the sector office's portfolio/pipeline management, and other administrative functions. The Asian Development Bank (ADB) is seeking a highly skilled and...


  • Manila, National Capital Region, Philippines THOMSON REUTERS CORP PTE LTD - PHILIPPINE BRANCH Full time

    Senior Security Operations Analyst, The Information Security and Risk ManagementThe Information Security and Risk Management (ISRM) organization is seeking a Senior Security Operations Analyst to join our growing Security Operations team. The candidate will join a team responsible for managing cyber security alerts, events, and incidents as well as...


  • Manila, National Capital Region, Philippines Zendesk Full time

    Senior Sales Operations Specialist We are seeking an experienced and highly dedicated Senior Sales Operations Specialist to join our team. The ideal candidate should possess a strong background in advanced sales strategies, data analysis, and process optimization. This role is critical in supporting our sales teams with actionable insights, tools, and...


  • Metro Manila, Philippines THOMSON REUTERS CORP PTE LTD - PHILIPPINE BRANCH Full time

    Senior Security Operations Analyst, The Information Security and Risk ManagementThe Information Security and Risk Management (ISRM) organization is seeking a Senior Security Operations Analyst to join our growing Security Operations team.  The candidate will join a team responsible for managing cyber security alerts, events, and incidents as well as...


  • Manila, Philippines Reliable Proficiency Search Employment Services Full time

    Job Posting: Senior Payment Operation Analyst:Shift: EST Time ZonePosition Type: Full-time - Remote12 Paid Time Off (PTO) days available after 3 months, with no additional benefitsQUALIFICATIONS• 5+ years of experience as a Supervisor or Manager in Operations specializing in Finance / Accounting• Should have prior experience in handling payment disputes...

  • Operations Manager

    1 month ago


    Manila, National Capital Region, Philippines BANGKAPRO AQUATICS INC. Full time

    About GreenPro Enterprises:GreenPro Enterprises is a leading provider of wastewater solutions, specializing in containerized Membrane Bioreactor (MBR) treatment plants, DAF Machines, sludge dehydrator, mechanical screens, and other wastewater solutions related products. We are dedicated to delivering sustainable and efficient wastewater management solutions...

  • Senior Manager

    4 weeks ago


    Manila, National Capital Region, Philippines Deloitte SEA Full time

    Unlock Your Potential as a Senior Manager at DeloitteDeloitte is a leading professional services firm that empowers its people to make an impact that matters. Our purpose is to deliver exceptional value to our clients, people, and communities through our expertise and innovative solutions.We are seeking a talented Senior Manager to join our team, who is...

  • Operations Manager

    1 month ago


    Metro Manila, Philippines BANGKAPRO AQUATICS INC. Full time

    About GreenPro Enterprises:GreenPro Enterprises is a leading provider of wastewater solutions, specializing in containerized Membrane Bioreactor (MBR) treatment plants, DAF Machines, sludge dehydrator, mechanical screens, and other wastewater solutions related products. We are dedicated to delivering sustainable and efficient wastewater management solutions...


  • Metro Manila, Philippines Reliable Proficiency Search Employment Services Full time

    Job Posting: Senior Payment Operation Analyst: Shift: EST Time Zone Position Type: Full-time - Remote 12 Paid Time Off (PTO) days available after 3 months, with no additional benefits QUALIFICATIONS • 5+ years of experience as a Supervisor or Manager in Operations specializing in Finance / Accounting • Should have prior experience in handling payment...


  • Manila, National Capital Region, Philippines GeBBS Healthcare Solutions (Philippines), Inc. DUP2 Full time

    GeBBS Healthcare Solutions is URGENTLY hiring Assistant Operations Managers. Successful hires can start ASAP. For interested applicants and referrals, you may either visit one of our offices from Mondays to Fridays between 7 PM to 11 PM or send your updated resumes to: adrian.castellano(at – For our Ortigas site(at – For our Eastwood...


  • Metro Manila, Philippines Reliable Proficiency Search Employment Services Full time

    Job Posting: Senior Payment Operation Analyst: Shift: EST Time Zone Position Type: Full-time - Remote 12 Paid Time Off (PTO) days available after 3 months, with no additional benefits QUALIFICATIONS • 5+ years of experience as a Supervisor or Manager in Operations specializing in Finance / Accounting • Should have prior experience in handling payment...

  • Operations Manager

    4 days ago


    Manila, National Capital Region, Philippines THOMSON REUTERS CORP PTE LTD - PHILIPPINE BRANCH Full time

    **Job Summary:** Manage a team of individual contributors on the Codes Editorial team, responsible for researching and publishing statutes, administrative codes, and court rules in the United States and the United Kingdom. As a Manager, Codes Editorial, you will lead a team of experienced editors and researchers in Manila, working closely with Senior...


  • Manila, National Capital Region, Philippines Mc Wilson Corporation Full time

    Job Title: Operations ManagerJob Role Summary: The Operations Manager is responsible for overseeing all aspects of the restaurant chain's operations to ensure efficiency, profitability, and customer satisfaction. They provide direction and guidance to Area Managers, who in turn manage individual restaurant branches. Strategic Planning and Process...