Senior Payment Operations Analyst

3 months ago


Manila, Philippines Reliable Proficiency Search Employment Services Full time

Job Posting: Senior Payment Operation Analyst:Shift: EST Time ZonePosition Type: Full-time - Remote12 Paid Time Off (PTO) days available after 3 months, with no additional benefitsQUALIFICATIONS• 5+ years of experience as a Supervisor or Manager in Operations specializing in Finance / Accounting• Should have prior experience in handling payment disputes and fraudulent transactions• Should have prior experience in handling refunds and other billing issues like bank reversals• Will handle day-to-day Payment Operations task, especially escalation emails/texts, AND MOST IMPORTANTLY - OUTBOUND CALLS• Resolve payment/billing/account verification escalated cases in a timely manner• Generate reports for Payment Operations



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