Sales Associate

3 weeks ago

Mandaluyong, Philippines Infinity Outsourcing Services Full time

Key Responsibilities
Customer Interaction:
Greet customers, listen to their needs, provide information about products or services, and offer personalized recommendations.
Sales and Transactions:
Process purchases, returns, and exchanges using the point-of-sale (POS) system, and handle cash or other payment methods accurately.
Product Knowledge:
Learn about store merchandise to answer customer questions and suggest complementary items, effectively acting as a product expert.
Merchandise Management:
Stock shelves with new inventory, organize displays, and maintain the sales floor to ensure it is clean, tidy, and visually appealing.
Customer Support:
Address customer complaints and resolve issues to maintain positive customer relationships.
Store Maintenance:
Keep the store environment clean, presentable, and well-organized to enhance the customer experience.
Promotions:
Assist with marketing campaigns, in-store promotions, and loyalty programs.
Required Skills and Qualifications
Customer Service:
Excellent communication, active listening, and a customer-focused attitude are essential for creating a positive experience.
Sales Aptitude:
The ability to suggest items, upsell, and achieve sales goals is a core requirement.
Product Knowledge:
A genuine interest in learning about the products sold to answer questions and make recommendations effectively.
Interpersonal Skills:
Adaptability to different customer personalities, problem-solving skills, and a friendly demeanor are important.
Basic Skills:
A high school diploma or equivalent is typically required, along with basic math and computer skills.

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