Sales Support Supervisor
2 days ago
Job Description* Prepare and manage the weekly work schedule, ensure to update regularly to accommodate exceptions such as sick leaves, vacation days and training sessions.* Generate weekly call reports from RingCentral to make sure service levels are being met, while identifying any anomalies (both positive and negative) that can be used for coaching and improving team or individual performance.* Use the call scorecard to evaluate and rate the call recordings.* Facilitate new hire training and provide comprehensive instruction to staff on all aspects of TAAP responsibilities.* Ensure that all inbound TAAP emails are acknowledged within an average of 4 hours of receipt, maintaining timely communication and responsiveness.* Make sure that all Expedia registrations are completed within 24 hours.* Maintain compliance with the contracted Service Level Agreements (SLAs) with Expedia, achieving a minimum of 65% of inbound calls answered within 30 seconds.* Organize and facilitate weekly or bi-weekly team meetings to foster communication.* Delegate tasks assigned directly by Expedia Management.* Collaborate with the Manager to make sure all team members are equipped with the Balto AI software and provide feedback to evaluate its effectiveness in supporting the team.* Host weekly TAAP Escalation meetings to track progress on existing cases so the team will prepare and advancing them.* Train the team to effectively support non-TAAP clients, such as Europcar.* Collaborate with the Manager to proactively identify gaps, enhance efficiency and recommend improvements before clients point them out.* Coordinate the consolidation of independent TAAP accounts into the HOST account as required or requested by Expedia.* Oversee team assignments to make sure projects are completed on time and deadlines are met. If there are any delays, promptly raise awareness to the Manager and suggest solutions.* Conduct the Annual Employee Reviews and coordinate with the Manager regarding the results. Discuss the feedback with the Employee before submitting it to HR.* Administer discipline or provide accolades to team members as appropriate.* Conduct interviews for New Hires.* Monitor lunch breaks and leaves to ensure proper staffing levels are maintained throughout the day.* Effectively manage the team’s overtime, making sure it is allocated appropriately and within budget while maintaining operational efficiency.* Collaborate with HR for the effective implementation and adherence to all corporate policies, maintaining consistency and compliance across the team.Job Qualifications:* Exceptional written and spoken English communication skills.* Proven experience in Sales Support, Customer Service or related roles, preferably in the Travel or Hospitality industry.* At least 2 years of supervisory experience in a similar capacity.* Proficient in MS Office, Outlook and CRM tools, including Salesforce.* Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.* Demonstrated leadership skills, with the ability to inspire and motivate a team.* Experience in attendance monitoring, leave tracking and overtime approvals.* Sound work ethics, professionalism and the ability to foster a collaborative team environment.* Willingness to work on Night Shift schedule.
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Admin sales support
1 day ago
Manila, Philippines Active control automation and industrial sales corporation Full timeROLE AND RESPONSIBILITIES • Serves as back office sales support • Assisting for preparation and sending price proposal to the customers • Assist to customer inquiries and sales group concern promptly • Assist sales group in communicating relevant information needed by the clients • Store and organize data in electronic form & maintain /manage...
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Admin sales support
1 day ago
Manila, Philippines Active control automation and industrial sales corporation Full timeROLE AND RESPONSIBILITIES•Serves as back office sales support•Assisting for preparation and sending price proposal to the customers•Assist to customer inquiries and sales group concern promptly•Assist sales group in communicating relevant information needed by the clients •Store and organize data in electronic form & maintain /manage customer sales...
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Administrative Sales Support Specialist
6 days ago
Manila, National Capital Region, Philippines Active control automation and industrial sales corporation Full time**Job Overview:**We are seeking a highly organized and detail-oriented Administrative Sales Support Specialist to join our team at Active Control Automation and Industrial Sales Corporation. As an integral part of our sales team, you will play a crucial role in providing exceptional support to our customers and ensuring the smooth operation of our sales...
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Admin sales support
1 day ago
Manila, Philippines Active control automation and industrial sales corporation Full timeROLE AND RESPONSIBILITIES • Serves as back office sales support • Assisting for preparation and sending price proposal to the customers • Assist to customer inquiries and sales group concern promptly • Assist sales group in communicating relevant information needed by the clients • Store and organize data in electronic form & maintain /manage...
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Sales Supervisor
1 day ago
Manila, Philippines ICareerup,Inc. Full timeWith experience as a sales supervisor,With knowledge of PEZA or BOC rules and regulations,With knowledge of Incoterms/Technical description,Well-versed in quotation/proposal,Well-versed in handling after-sales relationship,With supervisory skills,Willing to relocate or work in Ayala Avenue, Makati City
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Marketing Supervisor
1 day ago
Manila, Philippines TDT Powersteel Corporation Full timeRole DescriptionThis is a full-time on-site role as a Marketing Supervisor located in Metro Manila. The Marketing Supervisor is responsible for day-to-day market planning and research, sales analysis, communication, and establishing effective marketing strategies that will improve overall business efficiency.Qualifications*Market Planning and Market Research...
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Marketing Supervisor
1 day ago
Manila, Philippines TDT Powersteel Corporation Full timeRole Description This is a full-time on-site role as a Marketing Supervisor located in Metro Manila. The Marketing Supervisor is responsible for day-to-day market planning and research, sales analysis, communication, and establishing effective marketing strategies that will improve overall business efficiency. Qualifications *Market Planning and Market...
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Marketing Supervisor
1 day ago
Manila, Philippines TDT Powersteel Corporation Full timeRole Description This is a full-time on-site role as a Marketing Supervisor located in Metro Manila. The Marketing Supervisor is responsible for day-to-day market planning and research, sales analysis, communication, and establishing effective marketing strategies that will improve overall business efficiency. Qualifications *Market Planning and Market...
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Sales Engineer
1 day ago
Manila, Philippines Active control automation and industrial sales corporation Full timeDiploma in Instrumentation, Electrical, Mechanical, Mechatronics or any relevant Industrial courses With at least 2 years significant product experience related to industrial sales Fast Learner with Good Communication and Confidence in dealing with people Must have a good planning and organising skills Must be Good Team Player, Resilient and...
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Sales Engineer
1 day ago
Manila, Philippines Active control automation and industrial sales corporation Full timeDiploma in Instrumentation, Electrical, Mechanical, Mechatronics or any relevant Industrial coursesWith at least 2 years significant product experience related to industrial salesFast Learner with Good Communication and Confidence in dealing with peopleMust have a good planning and organising skillsMust be Good Team Player, Resilient and AdaptableWorks with...
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Sales Engineer
1 day ago
Manila, Philippines Active control automation and industrial sales corporation Full timeDiploma in Instrumentation, Electrical, Mechanical, Mechatronics or any relevant Industrial courses With at least 2 years significant product experience related to industrial sales Fast Learner with Good Communication and Confidence in dealing with people Must have a good planning and organising skills Must be Good Team Player, Resilient and...
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Remote Sales Support Specialist
6 days ago
Manila, National Capital Region, Philippines Total Shape Full timeAbout Total ShapeTotal Shape is a leading company in the industry, dedicated to providing top-notch services to its clients.Job DescriptionWe are seeking a highly skilled and experienced Virtual Sales Assistant to join our team. As a Virtual Sales Assistant, you will play a crucial role in supporting our sales teams by streamlining operations and enhancing...
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Industrial Automation Sales Specialist
6 days ago
Manila, National Capital Region, Philippines Active control automation and industrial sales corporation Full timeCompany OverviewWe are a leading corporation in the field of active control automation and industrial sales, dedicated to providing innovative solutions to our clients.Job DescriptionAs an Industrial Automation Sales Specialist, you will play a crucial role in driving our sales growth by identifying new business opportunities and building strong...
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Sales Support/Order Processor
6 days ago
Manila, Philippines ShipNow Information Technology Full timeAccounting Related tasks- Audit all processed sales orders- Process sales orders to Business Central Dynamics- Offset the payments with the invoices- AR reconciliation process- Other General Accounting related tasksAdmin Related Tasks- Communicate with customers- Communicate with the transportation team (onshore and offshore team)- Inventory quantity...
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Airline Sales Support Executive
1 day ago
Manila, Philippines DTW Philippines OPC Full timeJob DescriptionFacilitating and guiding agents through the process of name changes.Providing support and coordination for schedule adjustmentsManaging the booking of ancillary products in situations where the GDS is restricted, and efficiently processing credit card payments to ensure accurate and timely transactions.Reviewing and granting ad hoc approvals...
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Technical Support Professional
6 days ago
Manila, National Capital Region, Philippines Girl Scouts of the Philippines Full timeOverview:">The Girl Scouts of the Philippines is a leading organization that empowers young individuals to become confident leaders. Our team is seeking a highly skilled Technical Assistant to support our divisions and sections in various technical matters.">Job Summary:">We are looking for a detail-oriented and organized Technical Assistant to provide...
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Sales Support Associate
1 day ago
Manila, Philippines DTW Philippines OPC Full timeJob DescriptionHandles inbound/outbound calls and inquiries from offices and agents.Handles incoming & outgoing emails.Handles new registrations, untracked bookings, commissions, cases, etc.Updating Salesforce.Performs other tasks and special projects as may be assigned.Job Qualifications:Excellent written and spoken English.Experience in Sales or Customer...
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Audit Supervisor
6 days ago
Manila, Philippines JOB MATCHMAKER Full timeJOB QUALIFICATIONS:• Graduate of BS in Accountancy (CPA is preferred but nor required)• At least 3 years experience as SupervisorJOB DESCRIPTION:Supervise and guide all Audit Staff during audit of business operations, manufacturing processes,finances, field work and audit reporting with emphasis in the observance and compliance of policies andprocedures...
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Kitchen Supervisor
1 day ago
Manila, Philippines Geordanson Foods Limited OPC Full timeA kitchen supervisor plays a crucial role in managing the kitchen operations within a restaurant, ensuring food is prepared to the highest standards, maintaining cleanliness, and overseeing kitchen staff. They support the head chef or kitchen manager and ensure smooth, efficient service in the kitchen during busy periods.Key Responsibilities:Staff...
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Kitchen Supervisor
1 day ago
Manila, Philippines Geordanson Foods Limited OPC Full timeA kitchen supervisor plays a crucial role in managing the kitchen operations within a restaurant, ensuring food is prepared to the highest standards, maintaining cleanliness, and overseeing kitchen staff. They support the head chef or kitchen manager and ensure smooth, efficient service in the kitchen during busy periods. Key Responsibilities: Staff...