Newbie Friendly Encoder Hotel Reservations Agent
3 weeks ago
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.List of vacant positions: (HIRING)Customer Service RepresentativeTechnical Support RepresentativeSales/Retail RepresentativeTravel and Hotel AssociateHealthcare SpecialistFinancial Associate (PRIO)TelemarketerContent ModeratorGeneral Responsibilities:Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using scripts and procedures.know the company products, services, policies, and procedures to effectively address customer inquiries during training period.Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.Qualifications:Amenable to working on-siteAmenable to work in rotating shifts (morning, mid, & night shifts)Filipino Citizen, or hold relevant residence statusAt least Highschool Graduate18 years old and aboveAt least Conversant / Basic EnglishStrong active listening skills, patience, and empathy when dealing with customers.Nice to have (Optional):Proven customer service experience, preferably in a call center or customer support environment.Further details will be discussed during the interview. Apply now
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reservation manager
2 days ago
Manila, National Capital Region, Philippines CITY GARDEN GRAND HOTEL Full timeAbout the roleAs the Reservation Manager at City Garden Grand Hotel, you will play a crucial role in managing the hotel's reservation system and ensuring a seamless customer experience. Based in our vibrant Makati City location, this full-time position will see you overseeing all aspects of the reservation process, from managing room availability to liaising...
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newbie friendly call center agent
2 days ago
Manila, National Capital Region, Philippines Sapien Global Careers Full timeJob Openingnewbie friendly call center agent Job IndustryTelecommunications Job TypeFull-Time Date Posted2025-02-11 Job LocationMunozQuezon City1005NCRPhilippines Company InformationSapient Global ServicesQuezon City1005Website: sapientbpo.netOur goal for our people is to be inspired, motivated and creative with their work. Our management approach is...
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Reservation Agent
3 weeks ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeWe are looking for a reservation agent to perform a variety of administrative and clerical tasks.ResponsibilitiesServe visitors by greeting, welcoming, directing and announcing them appropriatelyAnswer, screen and forward any incoming phone calls while providing basic information when neededReceive and sort daily mail/deliveries/couriersMaintain security by...
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Hotel Sales and Reservations
23 hours ago
Manila, National Capital Region, Philippines BIGFISH Hospitality Group Full timeCompany DescriptionBIGFISH Hospitality Group is a hotel and resort chain in the Philippines, with properties in Boracay Island, El Nido, Palawan, and Batangas. Each property offers unique themes and experiences, from boutique hotel stays to wellness sanctuaries. With a strong focus on outstanding customer service and memorable guest experiences, our...
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Hotel Reservations Specialist
2 days ago
Manila, National Capital Region, Philippines Vericom Inc. Full timeJoin Our Team as a Hotel Reservation SpecialistLocation: Makati CityWork Arrangement: OnsiteAbout Us:Vericom Inc. is a trusted BPO partner specializing in BFSI sectors, including commercial banks, insurance companies, healthcare, and travel. We provide 24/7 support, back-office management, tech support, and reservation services.What You'll Do:Handle and...
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Hotel Accommodation Manager
6 days ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeAbout the Role:As a Hotel Receptionist at Hotel Okura Manila, you will be the first point of contact for our guests. Your primary responsibility will be to manage all aspects of their accommodation, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Check-in and check-out processesReservation managementGuest registration...
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Reservation Staff
2 weeks ago
Manila, National Capital Region, Philippines H.I.S GLOBAL BUSINESS, INC. Full timeQUALIFICATIONS:Amadeus Proficiency: In-depth knowledge and hands-on experience with the Amadeus GDS system, including making reservations, ticketing, fare management, and managing travel itineraries.Amadeus Certification is a plus.Customer Service Skills: Strong ability to handle customer inquiries, complaints, and provide excellent service while maintaining...
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Customer Sales Agent
1 week ago
Manila, National Capital Region, Philippines Shangri-La Group Full timeCareer Opportunities: Customer Sales Agent (170963)Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati...
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Reservation Operations Specialist
2 days ago
Manila, National Capital Region, Philippines Borland Development Corporation Full timeAbout the RoleBorland Development Corporation is seeking a Reservation Operations Specialist to join our team. As a key member of our operations team, you will play a crucial role in ensuring the smooth operation of our reservation system.The ideal candidate will have excellent organizational and communication skills, as well as the ability to work in a...
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Reservation Specialist
2 days ago
Manila, National Capital Region, Philippines Borland Development Corporation Full timeResponsibilitiesAccommodate inquiries of Brokers and Agents regarding BDC Unit Inventories.Process site reservations and provide assistance to agents and buyers in their reservation transactions.Check and evaluate all documentation requirements as well as the buyer's capacity to pay.Conduct reservation briefing and assist in the signing of reservation...
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Hotel Guest Services Ambassador
7 days ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob Summary:Hotel Okura Manila seeks an Accommodation Liaison Specialist to deliver exceptional guest experiences from initial contact to departure. The ideal candidate will possess excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced environment.Main Responsibilities:Effectively manage...
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Hotel Operations Associate
23 hours ago
Manila, National Capital Region, Philippines Dusit Thani Dubai Full timeJob DescriptionWe are seeking a highly skilled Guest Services Agent to join our team at Dusit Thani Dubai. As a key member of our hotel operations, you will be responsible for ensuring seamless guest experiences through efficient reception and cashiering operations.Key Responsibilities:To be multi-functional equipped with skills in reception and cashiering...
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Customer Service Representative
6 days ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeWhat You'll Do:In this role, you will be responsible for performing various tasks related to guest accommodation, including checking guests in and out, managing reservations, and assigning rooms. You will also be expected to provide information about the hotel and its amenities, as well as respond to client complaints in a timely and professional...
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Reservations Manager
23 hours ago
Manila, National Capital Region, Philippines BIGFISH Hospitality Group Full timeAbout UsBIGFISH Hospitality Group is a reputable hotel and resort chain in the Philippines, known for its exceptional customer service. Our unique properties offer unforgettable experiences, from boutique hotel stays to wellness sanctuaries.Job DescriptionThis is a remote sales and reservations role that requires strong communication skills and the ability...
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Airline Reservation Coordinator
2 days ago
Manila, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full timeJob DescriptionThis is an exciting opportunity to join our team as a Customer Service Agent for Travel Booking. You will be responsible for providing exceptional customer service and ensuring seamless flight reservation experiences.Responsibilities:Handle inbound customer inquiries and requests related to flight reservationsAssist customers with booking,...
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Reservations Service Representative
4 days ago
Manila, National Capital Region, Philippines Ten Lifestyle Group Full timeJob DescriptionWe're looking for a skilled Travel Reservations Specialist to join our team at Ten Lifestyle Group. As a Virtual Travel Reservations Specialist, you'll be responsible for providing exceptional customer service and managing all aspects of ground transportation for our clients.Your main responsibilities will include handling a high volume of...
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TRavel Reservations
2 weeks ago
Manila, National Capital Region, Philippines JASH TRAVEL AND TOURS CONSULTANCY Full timeWE NEED YOU URGENTLYThis is a full-time Travel Reservations & Sales position at JASH TRAVEL AND TOURS CONSULTANCY in Paco Manila City Metro Manila. As a Travel Reservations & Sales representative, you will be responsible for handling customer inquiries, processing reservations and ticketings, managing stringent visa requirements for all countries, and...
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Front Desk Coordinator
7 days ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob Description:We are seeking a skilled and experienced Hotel Receptionist to join our team at Hotel Okura Manila.Responsibilities:Perform check-in and check-out tasks efficiently and accurately.Manage online and phone reservations, ensuring seamless guest experiences.Inform guests about payment methods and verify credit card details.Register guests,...
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Customer Service Agent
2 weeks ago
Manila, National Capital Region, Philippines IASA, Inc. Full timeAs a Bahasa Melayu/Indonesia Speaking Agent (Customer Support Service Agent - Bahasa), you will be responsible for assisting the Bahasa Melayu/Indonesia speaking passengers and/or travel agents of Air France/KLM Royal Dutch Airline in relation to their airline ticket/concerns through calls, chats, and/or e-mails. You will have a shifting schedule (Day Shifts...
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Global Travel Reservations Coordinator
4 days ago
Manila, National Capital Region, Philippines Ten Lifestyle Group Full timeAbout the PositionWe're seeking a highly skilled Virtual Travel Reservations Specialist to join our team at Ten Lifestyle Group. As a key member of our operations, you will be responsible for delivering exceptional customer service and ensuring that our members enjoy the best experience every time they interact with us.Your main responsibilities will include...