Customer Sales Agent

4 days ago


Manila, National Capital Region, Philippines Shangri-La Group Full time
Career Opportunities: Customer Sales Agent (170963)

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district. Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall. It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

We are hiring for a Customer Sales Agent.

As a Customer Sales Agent, we rely on you to:

  • Provide assistance to our guests when making reservations or bookings
  • Provides guests with accurate and relevant information about the hotel services, facilities and rates
  • Provides best-fit solutions for our guests to help improve the guest experience
  • Introduce promotions and opportunities to guests
  • Ensure guestsatisfaction

We are looking for someone who:

  • Has a passion for Sales and Marketing
  • Is a strong team player
  • Enjoys crafting creative and best-fit solutions for business partners and customers
  • Thinks outside of the box whilst leading change in the hotel
  • Understands the global markets and local environment
  • Communicates and writes with fluency in English (as well as the local language)
  • Has relevant experience in a similar capacity previously
  • Has strong interpersonal and communication skills
  • Able to engage in a friendly and professional manner with business partners and customers

If you are the right person, what are you waiting for? Click the apply button now

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