Customer Service Agents

4 days ago

Cebu City, Philippines TORCH Solutions Full time

As a Customer Service Agent based in Cebu Central Visayas. This full-time role offers the opportunity to provide top-notch customer service in a fast-paced, dynamic environment. No prior experience is necessary - we'll provide the training you need to succeed.

What you'll be doing
Answering inbound customer calls and responding to email enquiries
Providing friendly, knowledgeable and efficient customer support
Resolving customer issues and queries in a timely manner
Maintaining detailed records of customer interactions
Continuously improving your skills and knowledge to enhance the customer experience

What we're looking for:
Strong communication and interpersonal skills
Excellent listening and problem-solving abilities
Commitment to providing outstanding customer service
Ability to work effectively in a team environment
Enthusiasm and a positive attitude
No prior customer service experience required - we provide comprehensive training


If you're excited about this opportunity and want to be part of our growing team, apply now

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