Customer Service Agent

6 days ago

Makati City, Philippines J-K Network Services Full time

COMPANY PROFILE: This company provide server installation, operation, maintenance, and security services mainly for cloud environments with manned monitoring and 24/7 full support. This company founded year 1992. Position: Customer Service Agent Company Industry: Insurance-focused BPO Work Location: Makati City Work Schedule: Monday - Friday Salary: Php20,000-Php30,000 Work Set Up: Work on site Benefits: ✨Government mandated benefits ✨HMO ✨13th month pay ✨Leaves credits ✨Life insurance JOB REQUIREMENTS: ✨Undergraduate / Senior is welcome to apply ✨Fresh Graduate can apply ✨Experience in customer service/BPO ✨Amenable to work onsite ✨Amenable to work in Makati JOB RESPONSIBILITIES: ✨Provide accurate information about products, services, and company policies. ✨Assist customers with order placement, account concerns, billing issues, and general support needs. ✨Troubleshoot and resolve customer complaints, ensuring a positive customer experience. ✨Record and update customer interactions, transactions, and feedback in the system. ✨Coordinate with internal departments (e.g., sales, logistics, technical) for escalated concerns. RECRUITMENT PROCESS Initial and Final Interview is online (Zoom)

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    Makati City, Philippines Metacom Full time

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    2 weeks ago

    Makati City, Philippines Metacom Full time

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    2 weeks ago

    Makati, Philippines Metacom Full time

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