Customer Service Agent

2 days ago

Taguig City, Philippines J-K Network Services Full time

Client Profile:
A global IT company that helps organizations build innovative solutions, transform industries, and digital customer experience and trust & safety services.

Position: Customer Service Agent
Company Industry: BPO Company
Work Location: BGC, Taguig City
Work Schedule: Shifting Schedule
Salary: Php 20,000-30,000
Work Set Up: Onsite
Benefits:
Government mandated benefits
Salary Increase
HMO
Vacation Leave Credits
Sick Leave credits

Job Requirements:
bachelors degree in Business management or any course.
Open for undergraduates
With at least 1 year customer service or BPO experience
Can start ASAP
Willing to work onsite

Job descriptions
In charge for handling customer calls and inquiries regarding with product and services of company.
Responsible for proper documentation of inquires
Realtime response to customer inquiries via email or other channel
Remain professional and positive while engaging with customer
Build a good relationship with customers or clients.

RECRUITMENT PROCESS: (ONLINE Process)
HR Interview
Technical assessment
Hiring Manager Interview
Job offer

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