Barista

3 days ago


Tanauan, Philippines Paperback & Lattes Full time

Key Responsibilities:Prepare and Serve Beverages:Brew and serve coffee, espresso drinks, teas, and other specialty beverages.Operate espresso machines, grinders, and other coffee-making equipment.Customize drinks according to customer preferences (e.g., adding syrups, milk alternatives).Customer Service:Greet customers warmly and take their orders.Provide information about the menu and recommend drinks.Ensure that customers have an enjoyable experience and address any concerns or issues promptly.Maintain Cleanliness:Clean coffee equipment, counters, and workstations regularly.Ensure that the café is tidy and well-organized throughout the day.Dispose of waste properly and ensure sanitation standards are followed.Inventory Management:Monitor stock levels of coffee beans, milk, syrups, and other supplies.Notify management when supplies are running low.Keep the storage area organized and assist in receiving deliveries.Cash Handling:Handle cash and process payments accurately.Operate the cash register or point of sale (POS) system.Ensure that the correct change is given and manage any transactions efficiently.Teamwork:Collaborate with other baristas and staff to ensure smooth service during busy times.Support team members as needed and maintain a positive work environment.Customer Interaction:Build rapport with regular customers and create a welcoming environment.Answer customer questions about drink ingredients, allergens, and the menu.Ensure quick service during peak times while maintaining quality.Follow Health and Safety Regulations:Adhere to all health, safety, and hygiene standards.Ensure food and drink items are prepared according to the café’s policies and standards.Required Skills and Qualifications:Experience: Previous barista or customer service experience is preferred but not always required.Skills: Strong communication, multitasking, and customer service skills. Ability to operate coffee-making equipment.Attention to Detail: Ability to prepare drinks with accuracy, ensuring the right temperature, strength, and presentation.Physical Stamina: Ability to stand for long periods, lift up to 25 pounds, and work in a fast-paced environment.Availability: Flexibility to work early mornings, evenings, weekends, or holidays as needed.


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