Scrum Master

3 days ago

Manila, Philippines Panoptik Global Full time

Description
Scrum Master – Commercial Back-Office System (CBO) Development

The company is designing and developing a Commercial Back-Office System (CBO) dedicated to managing subscriber accounts (predominantly pre-paid) and processing incoming chargeable events. Initially, the CBO will handle 4 million subscriber accounts and at least 750,000 daily chargeable events. We are seeking a highly experienced and passionate Scrum Master to lead the CBO software development, ensuring alignment with client needs and the Philippines toll market demand.


Primary Objectives
Keep the CBO software development team organized and progressing according to the agreed timeline and priority.
Oversee and coordinate planning and execution of the CBO subproject, part of a larger turn-key Scheme solution. This includes:
Front-end and back-end software development
CBO code review and unit testing
Internal and external CBO interfaces integration
Deployment on AWS platform
CBO acceptance testing stages
Legacy system data migration
CBO shadow run strategy and implementation
CBO go-live process, including switching over legacy external interfaces
Post-go-live monitoring, including SL & KPI tracking, adjustments, and enhancements
Ensure CBO capabilities comply with PCI-DSS, cybersecurity standards, and national financial regulations.
Develop and maintain comprehensive CBO implementation plans and schedules.
Assist the Scheme Project Manager in identifying and addressing internal and external issues impacting CBO design, development, testing, deployment, and acceptance.
Agile Team Management
Plan CBO software development activities, timetable, deliverables, and resources.
Manage the CBO development team, defining roles, responsibilities, velocity, and quality performance objectives.
Provide coaching and training to enhance team performance.
Educate the team on Scrum and Agile principles, guiding them to become high-performing and self-organizing.
Organize and lead Scrum ceremonies: sprint planning, daily scrums, sprint reviews, and retrospectives.
Track CBO implementation progress against schedule and monitor quality indicators.
Oversee code reviews, unit testing, and support acceptance testing preparation.
Collaboration with Product Owner / Manager
Collaborate with the CBO Product Owner/Manager to analyze design, provide technical specifications, and satisfy Scheme requirements.
Align sprint deliverables with overall client demonstration and sign-off.
Track and document delivery of client requirements within the Scheme project schedule.

Minimum Qualifications, Skillset, and Experience
Certified Scrum Master (CSM) and/or Professional Scrum Master (PSM)
At least 5 years of experience managing, mentoring, and leading Agile software engineering teams
Experience attracting, hiring, and retaining talented software developers
Hands-on knowledge of developing event-driven, microservices-based systems, including customer communication channels (web portals, social media)
Experience building cloud systems, preferably on AWS
Previous experience as an Agile software developer and managing at least 2 large-scale CBO-like products
Organized, detail-oriented, and highly proactive


This role is ideal for a candidate with a strong technical background, proven leadership in Agile environments, and experience delivering complex, user-centric, large-scale back-office systems.

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