We are Hiring Help Desk Agent

Found in: Talent PH S2 - 6 days ago

Dumaguete, Philippines Atelier Lumikha Full time
Dreaming of a Career Adventure Join Our Travel Help Desk Team

We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team

Are you passionate about travel and making people's dreams come true Look no further We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team, serving our top-tier Australian client in the travel industry.

What's in It for You

  • Be part of a growing, dynamic, international team
  • Enjoy a competitive salary and benefits package
  • Secure career advancement opportunities
  • Immerse yourself in a fun and collaborative work environment

Your Mission, Should You Choose To Accept It

  • Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries
  • Troubleshoot and resolve client concerns in a timely and professional manner
  • Collaborate with team members and other departments to ensure the best possible customer experience
  • Continuously enhance your knowledge of the latest travel trends, destinations, and industry developments

Our Ideal Candidate

  • Good English communication skills (both written and spoken)
  • A genuine passion for travel, tourism, and customer service
  • Strong problem-solving and critical-thinking skills
  • Ability to multitask, prioritize, and work in a fast-paced environment
  • Flexibility to work on shifting schedules, weekends, and holidays
  • A positive attitude, team player mentality, and the ability to adapt to change
  • Flexible working hours and the option to work remotely

Ready to Embark on This Journey with Us

Don't miss this chance to work on a great program Let's create some magic together Apply Today

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