We are Hiring Help Desk Agent
4 weeks ago
We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team
Are you passionate about travel and making people's dreams come true? Look no further We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team, serving our top-tier Australian client in the travel industry.
What's in It for You?
- Be part of a growing, dynamic, international team
- Enjoy a competitive salary and benefits package
- Secure career advancement opportunities
- Immerse yourself in a fun and collaborative work environment
Your Mission, Should You Choose to Accept It:
- Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries
- Troubleshoot and resolve client concerns in a timely and professional manner
- Collaborate with team members and other departments to ensure the best possible customer experience
- Continuously enhance your knowledge of the latest travel trends, destinations, and industry developments
Our Ideal Candidate:
- Good English communication skills (both written and spoken)
- A genuine passion for travel, tourism, and customer service
- Strong problem-solving and critical-thinking skills
- Ability to multitask, prioritize, and work in a fast-paced environment
- Flexibility to work on shifting schedules, weekends, and holidays
- A positive attitude, team player mentality, and the ability to adapt to change
- Flexible working hours and the option to work remotely
Ready to Embark on This Journey with Us?
Don't miss this chance to work on a great program Let's create some magic together Apply Today
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