Trainer - Dumaguete/ Pangasinan

6 days ago

Dumaguete, Philippines V-Call Center Link (VCC Link), Inc. Full time

Qualifications:
• Strong Customer Service Skills and Professionalism
• Knowledge of the retail industry
• Ability to multitask
• Excellent Communications Skills, written and oral
• Excellent interpersonal skills - ability to effectively give and receive feedback at all levels
• Proficient in computer skills and aptitude such as but not limited to MS office application, email, Internet explorer and all tools required.
• Excellent organizational and time management skills; ability to meet deadlines in high demand environment
• Flexibility to work on a shifting schedule
• Ability to adapt to changes quickly and think conceptually.
• Solid problem solving skills
• Demonstrated creativity, flexibility and ability to motivate and coach others.
• Dependable with proficient attention to detail
• At least completed 2 years in College
• A minimum of 1 year experience in customer service voice account required, CSR for a Retail account is preferred.
• Preferably residing within Pangasinan/Dumaguete location. Nearby provinces are also welcome to apply.
• Nature of work (Voice)

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