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MIS Officer

3 months ago

Manila, National Capital Region, Philippines Private Advertiser Full time
What you'll be doingResponsible for the entire IT infrastructure that includes hardware and software to networks and databases. The MIS Officer ensures all systems (POS, QAD Accounting System, HO System) and related IT tasks is running smoothly and his/her top priorityProblem Solving and Troubleshooting: Ensures the Management Information Systems is functioning correctly and efficiently. Ensures all troubleshooting and resolve any system issues. (POS/QAD/HO System/Email). Diagnose and troubleshoot technical issues and system errors to minimize downtime and ensure smooth operation. Review and monitor all tickets are resolved (HELPDESK ticketing system).System Management. Works with various departments to support all their IT needs. Primary task is to provide all store support and ensures all issues are resolved in the shortest possible time and most efficient manner. All data support and report to Accounting primarily for the e-sales and all other related reports as may be necessary.Data Management and Analysis. Generate valuable reports for a informed business decisions. Review how we can get complete back-up. (Plan those manual template and how we could integrate to a consolidated report).Provide training and support to staff on all IT related matters. (Security, Back-up, Data Integrity, Systems). Guiding and motivating the team towards achieving goals. Conducts research and recommend cutting edge technologies to give the organization a competitive advantage. Convey complex technical approaches to both technical and non-technical clearly and concisely. Collaborate effectively with MIS team and other departments and management to ensure seamless technology integration within the organizationVendor management- Keeps all vendors both hardware, software and IT services are efficiently responding and resolving all of the company's requirement.CCTV - ensures that all CCTV are functioning and properly backed and accessible (online) at any point time. Creates robust solution to avoid tampering and easy to disrupt.QAD - ensures the accreditation with BIR. Ensures compliance and familiarization with the accounting system. Ensures smooth system implementation.Oversees all the e-mails in creation and securing resigned employees access.Security and Compliance. Maintains data security and confidentiality. Securing all back-up are done daily and secured, ensuring there is enough redundancy. Implements robust security measures to protect the organization's data and systems against cyber threats. Ensure compliance with relevant IT security regulations and industry standards. Develop data backup and recovery plans to minimize potential data breaches and system failures. Ensuring optimal performance and addressing all technical issues. Stay updated with technological advancements to identify opportunities that are suitable for improvement at the least possible cost.What we're looking forMust be a graduate of Computer Science or Information TechnologyMinimum of 3 years of experience in a similar MIS or IT support role, and Data AnalysisStrong technical skills and knowledge of computer hardware, software, networking, and IT security best practicesKnowledge in Point of Sale and/or Accounting Systems, and other Excel-relation programs for MIS/data processing.Has Critical thinking skills, good proficiency in the use of computer programsExcellent problem-solving and analytical skills to diagnose and resolve technical issuesEffective communication and interpersonal skills to work collaboratively with colleagues and customersAbility to multitask, prioritize, and work independently in a fast-paced environmentCertification in relevant IT disciplines (e.g., CompTIA A+, MCSA) is an advantageWhat we offer

We are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including comprehensive health insurance, cash and non-cash allowances, SL, VL, Birthday Leave and Bereavement Leave , regular salary increases, and opportunities for professional development and career growth.

About us

We are one of the leading companies in the food and restaurant industry.
Our customers' satisfaction and convenience is always at the top of our mind and shows in all the work and tasks that we do. Everything we do is geared towards satisfying our customer and being able to provide our promise of delicious, good quality food, and excellent service.


Are you currently gearing up towards more business challenges? As such, we would like to invite dynamic, responsible and quality oriented people to join our team. If you wish to pursue a career with a Company which provides good working environment and opportunities for personal, professional and career development, then we would be more than delighted to have you.

Apply now for this exciting opportunity to join our team and contribute to the growth and success of our Organization.