Customer Service Assistant

11 hours ago


Manila, National Capital Region, Philippines Motor Image Pilipinas, Inc. Full time

CUSTOMER SERVICE ASSISTANT

JOB DESCRIPTION:

Maintaining good relations with customers, locate their concerns, suggestions and comments; and be a channel in resolving customer complaints to gain total customer satisfaction.Support of CS performance and reports from branches and dealer assigned zone.Conduct dealer's audit, submission of audit findings to CS management and make improvement recommendations with follow-up action plans.Handle Sales and Service activities (thru SMS Blasts) and other seasonal promo.In charge of online booking daily responses, MI Star monthly compilation and announcement.Provide other administrative support to ensure smooth operation in Customer Service Department. QUALIFICATIONS:Candidate must possess a Bachelor/College degree holder.With at least 1-2 years in administrative, customer service or operational function.With positive attitude, reliable and well-adjusted to a diverse and fast-paced working environment.With strong organizational, interpersonal, verbal, and written communication skills.Proficient in Microsoft Office and other basic computer applications.

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